Primesense Firmware and Windows 10

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Andrew Wood

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Jan 6, 2016, 7:44:57 AM1/6/16
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Hi All,

I have a laptop with Nvidia card running skaet with a 1.08 Primesense sensor.

All was well until about 8 days ago, when Windows 10 did a major version update, which has since been causing BSOD's every time I try to run Skanect.

I have a large suspicion that it's to do with the graphics driver (windows and Nvidia seem to be at war with their driver versions) , but in the meantime, I wondered if there was a more recent firmware available for the Primesense sensor?

As the official website is no more since Apple kidnapped it and apparently buried them alive, I cannot find the last firmware available.

Also, Open NI seems to be no longer supported either, does anyone know of more up to date open NI drivers that play well with Windows 10 latest build?

Many thanks, Andrew

Красимир Николов

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Jan 8, 2016, 7:55:44 AM1/8/16
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Hello Andrew,

Did you by any chance find a solution to this issue? I have exactly the same problem and it has to be fixed fast :/

Cheers,
Krasimir

Andrew Wood

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Jan 8, 2016, 7:58:22 AM1/8/16
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Hi,

No, I havent solved the issue, I have tried many things, reinstalling all software and drivers etc, but no luck - I think it might be to do with the onboard card clashing with the Nvidia card - but only a guess.

Have you tried scenect by Faro? It works only with point clouds, but is a more powerful tool in some respects (free)

Andrew Wood

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Jan 8, 2016, 11:07:52 AM1/8/16
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I have just installed it on my Work computer that has the same Windows 10 Version, and it works fine, so must be specific to my laptop's graphics configuration I guess. I assume it was a driver that made the change as it did work just fine before the windows update.


On Friday, 8 January 2016 12:55:44 UTC, Красимир Николов wrote:

Красимир Николов

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Jan 10, 2016, 5:12:02 PM1/10/16
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Hey,

I fixed it by uninstalling all nVidia software and removing all drivers for the graphics card, and then letting the Windows Device Manager install whatever it finds appropriate.

Skanect starts successfully now, but there is some weird stuttering while Previewing or Scanning. The framerate is good between 20 and 30, but every few seconds it drops down to nothing for a moment and resumes :(

Cheers

Andrew Wood

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Jan 10, 2016, 5:24:20 PM1/10/16
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Great, thanks for the tip and glad you got it working. I'll try the same.

I don't know why Nvidia drivers are clashing so badly with Windows 10. There seems to be a common theme going on here!

Cheers.

Красимир Николов

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Jan 10, 2016, 5:56:46 PM1/10/16
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Hey,

I was trying to fix the stuttering and at one point uninstalled both skanect and all nVidia drivers.

I tried installing the newest version of the drivers and then installed skanect - the blue screen happened again.
Then I uninstalled the nVidia drivers again (only kept the physX) and downloaded the second newest version - 359.06. Installed only the desktop driver from it, without the physX (as I had the newest) and GeForce experience.
Now Skanect is working and I have almost latest nVidia drivers installed and latest physX installed.

There is no stuttering and the skanning is going smooth at about 25FPS!
This runs on an Asus K550J, with a GeForce 950M GPU and Win10 64bit.

Cheers and I hope you get your issues fixed too!

Andrew Wood

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Jan 11, 2016, 6:05:24 AM1/11/16
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Great, thanks for detailed update - good to know there's a soloution - hopefully its something Nvidia will fix in their next update

Andrew Wood

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Jan 13, 2016, 7:58:45 AM1/13/16
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Hi There, 

I can confirm that rolling back the Nvidia Driver to 359.06 worked for me also - No BSOD and all scans very nicely.

I have a Geforce 750M GPU running on a Dell Inspiron with windows 10 64bit


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