"Sensor Unavailable" with Kinect for Xbox 360

[GlennM]

Hi,

I wanted to try the Skanect free version before buying Skanect Pro.  But I cannot get it to work -- getting a "sensor unavailable" error.

My system:

Dell M4600 laptop, i5 4-core

Windows 7 Pro 64-bit

NVidia Quadro 2000M, 192 CUDA cores, 4GB

Latest NVidia driver 354.56 installed

Sensor: Kinect for Xbox 360

I downloaded and installed Kinect for Windows SDK v1.8 and the Developers Toolkit for Kinect for Windows

After a reboot, I connected the Kinect power & USB.  The LED slowly blinks green.

After starting Skanect, I get "sensor unavailable".

Here is the log file:

INFO: Starting Skanect 1.8.3 (64 bits)

INFO: Configuration file: C:/Users/gmccarte/AppData/Roaming/ManCTL/Skanect.ini

INFO: License configuration file: C:/Users/gmccarte/AppData/Roaming/ManCTL/SkanectLicense.ini

INFO: Number of CUDA devices: 1

INFO: Device 0:  "Quadro 2000M"  1920Mb / 2048Mb

INFO: Device 0: sm_21, 192 cores

INFO: Device 0: Driver/Runtime ver.7.50/6.50

INFO: CUDA major: 2

INFO: CUDA Quadro 2000M, global memory: 2048M

INFO: CUDA device specs seem ok.

INFO: Could instanciate a GPU fusion successfully.

INFO: No support for Kinect One SDK.

INFO: Initializing Kin4Win driver

INFO: Number of Kinect for Windows devices found: 1.

INFO: OpenNI2: Number of devices: 0

INFO: No support for softkinetic, skipping.

INFO: [Kinect 43fc7a0] connecting

ERROR: Kinect for Windows is not powered.

--

Maybe my Kinect is defective?  Is there a way to test it somehow in Windows? ()I don't have an Xbox.)

Any recommendations for next steps?

Thanks.

--

Glenn

[Tobby Ryan]

Glenn,
Have you checked your Device Manager to see if all 4 of the devices appear?
You will have to expand the Kinect section to view all 4.
If only one shows up, check the power adapter to make sure it is plugged in and you receive power to the device properly.

The error that your log is showing up is that it is not powered via the outlet. If that is indeed the case, only 1 device will show up instead of the 4.. aka the camera, audio...and the other 2.

You will need to restart Skanect after all 4 show up in the Windows Device manager.

[Tobby Ryan]

sorry, forgot to add that, i had one or two of the usb/power adapters go flakey, and it either said connect/disconnect continually, or no power on it, hence the 1 device instead of 4.

I now check there first anytime i have a issue with a sensor.

[GlennM]

Thanks for the reply Tobby!  Just what I needed.

Yep, the 4 devices are not showing up in Device Manager.  Insufficient power to the Kinect.  I tracked it down to my cheapo power supply.

After I get that fixed up I should be in good shape hopefully.

--

Glenn

[GlennM]

Ok, I spliced in a 12vdc 1.0 amp power supply that I had laying around.  Kinect fired right up, everything works fine now and I am happily scanning.  Thanks again!

--

Glenn

[inmoov ourense]

Hi Friends!!!!

i have the same problema... i think is all correct, 4 devices in device manager. original power supley 12v 1.08A SDK 1.8 but always say sensor unavaliable… Windows 10 x64 but i try in win7 x64 and nothing

INFO: Starting Skanect 1.9.1 (64 bits)
INFO: Configuration file: C:/Users/IvanPC/AppData/Roaming/ManCTL/Skanect.ini
INFO: License configuration file: C:/Users/IvanPC/AppData/Roaming/ManCTL/SkanectLicense.ini

INFO: Number of CUDA devices: 1

INFO: Device 0:  "GeForce GTX 780"  2518Mb / 3072Mb
WARNING: Can't determine number of cores. Unknown SM version 3.5!
INFO: Device 0: sm_35, 0 cores
INFO: Device 0: Driver/Runtime ver.9.20/8.0
INFO: CUDA major: 3
INFO: CUDA GeForce GTX 780, global memory: 3072M

INFO: CUDA device specs seem ok.
INFO: Could instanciate a GPU fusion successfully.

INFO: License type: FREE
WARNING: Can't determine number of cores. Unknown SM version 3.5!

INFO: No support for Kinect One SDK.
INFO: Initializing Kin4Win driver

INFO: Number of Kinect for Windows devices found: 1.
INFO: OpenNI2: Number of devices: 0
INFO: No support for softkinetic, skipping.

INFO: [Kinect b2b1620] connecting

ERROR: Kinect for Windows device not supported.

may be can help me....

[Tobby Ryan]

does the sensor work properly in the applications that come with the SDK?  Also the part where it cannto determine the number of cores sometimes makes an issue.  I am going to ask this because they will ask...are you using the newest nvidia driver for your card? sometimes updating the driver corrects the issue.

[inmoov ourense]

No, the SDK apps not work, the Green light blink all time, the nvidia drivers are the lastest published, the Kinect SDK driver install correct and recognize it...i have two complete Kinect xbox360.. make the same… one year ago when i buy the first one i prove it win w7... only camera but work correctly  i buy another one last week and cant work,,, scaner… cam… i dont know why

[Tobby Ryan]

i had one that when i went to device manager, it kept flipping from all 4 of the devices in the "kinect for windows" to 1 device. turned out to be the usb break adapter that was bad. i replaced the usb/power and all was good again.

[inmoov ourense]

I have 2 identinc devices, complete with all wires and ac adapter… make the same...

[Tobby Ryan]

umm, Skanect guys, can you help him further?  I am just about out of ideas. have you also tried with 1.9.0 vs 1.9.1 ?

[inmoov ourense]

1.9.1 NOTHING... 1.9 NOTHING 1.5 PRO NOTHING.... ARGHHHHHHHHHH!!!! HELP!!!!!!! JAJAJAJA

[Tobby Ryan]

excellent documentation, hopefully the Skanect guys can give you a fix??

[inmoov ourense]

I got it!!!
thank you very much for all the help given, the truth is that I had not dedicated all the time I needed ... I connected it to another computer even higher and it worked the first time, I tried again to configure it where I wanted and ... I GET !!!
Just one more question .. I know you will probably tell me SKANECT but ... what software is better for 3D scanning?

[Tobby Ryan]

I have tried a few programs.

Skanect - has offline reconstructuion for rebuilding your scan afterwards. So far this is the only one that has that feature. You can use older hardware whilst scanning on lower pointclouds, and reconstruct offline higher pointclouds

RecFusion - will do multiple sensors at a time and autostich.with the pro vesion, but is 499 euros, 99 euros for single sensor scanning. The live capture is what you get, aka if you have low hardware, you get lower quality scan, No Reconstruction.

ReconstructMe - is now free. It has not been updated in almost 2 years and the forum has not had a response in over a year. I am assuming that the software is still for download, but no longer supported? This is the first application i got into before Skanect.

KScan3d - no longer supported or available

With Windows 8/8.1/10, you can use the 3d builder/3d scan app built in to scan as well.

now with the structureio, you also have various apps via the apple store to scan with. which i can say

the scanner that works with skanect rather well. (not as many color frames, but still decent) and works with the scanect's license.

itseez3d is good, but each model exported/captured, if you need off the ipad is 7$ the texture quality is awesome, but depending on how many you scan, it can be costly.

the other scanning tools are okay, but using the built in bounding  boxes can be tedius.

[inmoov ourense]

between reconstructme and skanect I stay with skanect, these are the first two scans, I have to practice but it works very well, thank you very much dude