Skanect - structure core not displaying images

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Calvin

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Nov 20, 2022, 11:50:38 AM11/20/22

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Hello,

I have the latest Skanect 1.11.0 (Windows - 64bit) installed and am using a Structure Core sensor. We recently upgraded the firmware to 1.3.1 (see screenshot, that's what it reports is onboard), but now while the Structure Core is detected, there are no images appearing from the cameras. The downloadable firmware associated with Skanect seems to be 1.0.0, so I wonder if there is a firmware mismatch issue? Is there a way to downgrade to 1.0.0?

Thanks

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