Skanect GPU unavailable

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qwerty123

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Nov 24, 2019, 7:16:27 PM11/24/19
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Hello, 
I have been trying to get Skanect 1.9.1 (64-bit) working on a client's machine.
Everything seems to go through fine with the install, however when opening the application it states the GPU is unavailable.
The current graphics card is a NVIDIA GTX 2070 with max-q design.
As far as i'm aware, this is a CUDA enabled card with sufficient requirements. I have tried updating the driver for this card to the latest version via the NVIDIA homepage with no luck. Log is as follows:

INFO: Number of CUDA devices: 1
INFO: Device 0:  "GeForce RTX 2070 with Max-Q Design"  6744Mb / 8192Mb
WARNING: Can't determine number of cores. Unknown SM version 7.5!
INFO: Device 0: sm_75, 0 cores
INFO: Device 0: Driver/Runtime ver.10.20/8.0
INFO: CUDA major: 7
INFO: CUDA GeForce RTX 2070 with Max-Q Design, global memory: 8192M
INFO: CUDA device specs seem ok.
ERROR: Cannot initialize tracker: invalid device function
ERROR: Cannot use FusionTracker: invalid device function
WARNING: Could NOT instanciate a GPU fusion, disabled.
INFO: License type: PRO
WARNING: Can't determine number of cores. Unknown SM version 7.5!
INFO: No support for Kinect One SDK.
WARNING: No Kinect for Windows SDK dll found.
INFO: OpenNI2: Device "\\?\usb#vid_1d27&pid_0600#70180#{c3b5f022-5a42-1980-1909-ea72095601b1}" present.
INFO: OpenNI2: Device info: [PS1080] [7463] [1536].
INFO: OpenNI2: Number of devices: 1
INFO: No support for softkinetic, skipping.
INFO: OpenNI2: Opening: \\?\usb#vid_1d27&pid_0600#70180#{c3b5f022-5a42-1980-1909-ea72095601b1}
INFO: OpenNI2: Number of devices: 1
WARNING: No color sensor.
INFO: Depth Intrinsics: fx/fy/cx/cy [284.125 | 284.125 | 160.000 | 120.000]
INFO: Color Intrinsics: fx/fy/cx/cy [284.125 | 284.125 | 160.000 | 120.000]
WARNING: Could not read device serial number.
INFO: OpenNI2 Status: 

Tobby Ryan

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Nov 25, 2019, 9:03:08 AM11/25/19
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Have you tried the 1.10.2 yet?  It added support for quite a bit of the RTX cards as well as the Structure Sensor Mark II.

qwerty123

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Nov 26, 2019, 4:28:31 PM11/26/19
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No i haven't but i will give it a go. 
I would have thought the newer versions would include more compatibility with the newer RTX cards...

Scott Thorne

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Nov 26, 2019, 7:44:49 PM11/26/19
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Hello,

Skanect v1.10.2 should support the Turing architecture NVIDIA GPUs, including the GTX 2070, but you may also need to upgrade CUDA's device drivers. You can download CUDA (currently 10.2) from HERE.

Also, be careful when launching an updated version of Skanect if you had an older version installed. If you have a desktop icon to launch Skanect, for example, it may continue to launch the previously installed version depending on the installation directory specified. A desktop icon is not created or updated during installation and the installation directory includes the major version like "C:\Program Files\Skanect 1.10"

Best,
-Scott
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Halil ibrahim Özer

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Oct 18, 2022, 4:51:13 AM10/18/22
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INFO: Starting Skanect 1.11.0 (64 bits)
INFO: Configuration file: C:/Users/hi-oz/AppData/Roaming/ManCTL/Skanect.ini
INFO: License configuration file: C:/Users/hi-oz/AppData/Roaming/ManCTL/SkanectLicense.ini

INFO: Number of CUDA devices: 1
INFO: Device 0:  "NVIDIA GeForce RTX 3090"  23330Mb / 24576Mb
WARNING: Can't determine number of cores. Unknown SM version 8.6!
INFO: Device 0: sm_86, 5248 cores
INFO: Device 0: Driver/Runtime ver.11.80/10.20
INFO: CUDA major: 8
INFO: CUDA NVIDIA GeForce RTX 3090, global memory: 24575M

INFO: CUDA device specs seem ok.
ERROR: Cannot initialize tracker: no kernel image is available for execution on the device
WARNING: Can't determine number of cores. Unknown SM version 8.6!
ERROR: Cannot use FusionTracker: no kernel image is available for execution on the device

WARNING: Could NOT instanciate a GPU fusion, disabled.
INFO: License type: FREE
WARNING: Can't determine number of cores. Unknown SM version 8.6!
INFO: Trying Structure Core backend

INFO: No support for Kinect One SDK.
INFO: Initializing Kin4Win driver

INFO: Number of Kinect for Windows devices found: 1.
INFO: OpenNI2: Number of devices: 0

INFO: No support for softkinetic, skipping.
INFO: [Kinect 48be2010] connecting

INFO: Kinect for Windows: initialized successfully

INFO: Kinect for Windows: color stream opened.

INFO: Kinect for Windows: depth stream opened.

WARNING: Kinect for Windows: could not set near mode

WARNING: Kinect for Windows: must be an Xbox Kinect.

INFO: Kinect for Windows: flags set.

27 Kasım 2019 Çarşamba tarihinde saat 03:44:49 UTC+3 itibarıyla Scott Thorne şunları yazdı:

Tobby Ryan

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Jun 14, 2023, 1:37:38 PM6/14/23
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3090 will NOT be available, only up to the RTX 2xxx series.

Todd Spurgeon (EveryDay AM)

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Dec 19, 2023, 1:31:32 AM12/19/23
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I assume this hasn't changed? I finally got the scanner to connect and it's missing GPU connections on my 3090. 

Tobby Ryan

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May 16, 2024, 3:40:45 PMMay 16
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Todd, That would be correct. Structureio has discontinued the Skanect desktop project. So i assume no updates will be performed for the 3xxx and up series GPUs
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