thank you very much for your reply. I am sorry to say that it does not save us from disaster.
Yes it is possible to connect a missing link. Via mounting the DAM with the desktop manager or simply via the asset link extention.
After installing the adobe asset link, you get an an extra button in the links pannel
"relink from adobe asset link". So it is not impossible to relink images, but you would have to relink them manually, one link after the other, for every document.
As soon as the image gets relocated within the structure of the DAM, a link between InDesign and Image gets broken and one needs to repair relink the image again.
What confuses me to the point of despair is that the AEM seems to be able to find all references within the UI - but is unable to write this image URL path straight in the InDesign file - so one could use this information and profit from the Reference-processing-service / Reference-adjustment-service the system already has.
Imagine i receive an InDesign file from a media agency that works for us.
I import this file in the AEM and the AEM does recognize after the processing, that every single image within the file is already located within our dam.
In the preferences - under dependencies - It lists me every image with the correct current location of all those images.
The InDesign file on the other hand has only broken links, worse, they still link to the local harddrive from that media agency.
With the current system i now have to relink 800 images, manualy, one after the other and i have to do that every time an agency lays hand on a file.
So to repair a broschure i can not search every picture within the same path. This would take forever and ever with no change of getting finished.
And in the meantime the AEM UI mocks me with an overview within the reference pannel where every link is shown with the correct path. ;(
Hi Marcus, since we have already talked on linkedin, this response is a bit late.
But to have it for everybody else who might stumble upon this tread:
This was my response...
We found different ways to solve it.
Sadly, from all possible solutions that we have found, the one that we had chosen is not implemented correctly as i write this.
All of the solutions came with some Pro's and Con's.
My personal favorite (was not chosen):
The company freedomdam ( ) had developed something that would have solved it all.
In the presentation i saw it was named "The Relinkinator". 100% my type of humor.
This Relinkinator was implemented into InDesign as another Window that gave the user, within InDesign, the option to Check and refresh links,
based on the filename. The user then could see clickable links in a panel to the files that were found on the DAM.
The pannel gave the user multiple options, from what i remember were all the options we could have wished for.
Update, Refresh, Ignore... Something along those lines.
With the clickable link you can have a quick look. Is the file the right one or what was in the timeline of the picture in question...
Another Company that was suggested was Silicone Publishing ( )
They had something similar, but sadly i wasn't invited to the presentation.
This means i can not write anything here about the look or feel of the tool.
I simply was told that it could have been a viable solution.
We talked a bit more with Adobe about our desperate situation.
Adobe then started to develop a workflow that should do the trick.
I have tested it on our DEV enviroment. Some issues are left to be fixed and sadly it is currently not implemented on the PROD enviroment.
The solution provided by Adobe now is not a Script for InDesign but a Workflow for the AEM
- which is good, since it can be triggered even by people that do not have InDesign.
This workflow uses media extraction to get the information which is already in the DAM to then create a new InDesign file.
This new file has its links to the dam.
Since the AEM is not able to produce indd files, an additional InDesign Server is needed.
And since the InDesign Server is not able to overwrite the indd file, it has to create a new file.
This new file can then be downloaded, deleted from the AEM, locally checked, renamed and then gets re-uploaded as a version.
I hope people that have the same issue will have it much easier in the future.
I still don't believe that this company that i have such a high regard for, adobe, did not have a OOTB solution to this.
And that we use data in such a unique way that the AEM does not work four us.
How many calls we had to explain the problem... I started to wonder what we do so much differently than any other company that uses the AEM Assets.
I have had trouble with my Indesign not opening when I click on it from my doc on my Mac. I thought it might have been my laptop so I restarted my laptop which didn't solve anything. I then tried to open the file I wanted directly without any luck. So I uninstalled InDesign and reinstalled it last night and it seemed to have fixed the issue (the programme opened and worked fine). However, this morning when I tried to open Indesign, the same thing is happening and it won't open again. I'm not sure where to go from here as uninstalling and reinstalling the program when I need to use it isn't practical.
what is happening: I click on Indesign to open it and the 'loading' screen pops up for about 1-2 seconds and then disappears. The program isn't running in the background either as there is no option to close it or end the task in the task manager.
I had to use a later version of the program and it works now. I have a class mate who was having the same issue last year and she had to go to a later version. I also had a class mate have issues with premiere pro and they had to go to an older version too. Give it a go and see if that helps. You can do this by going into your adobe cloud, sceoll to the program and the 3 dots will open up another menu where it says about later versions - just click on one version before the current one and it will do its thing. Hopefully this works for you!
So I have done all of this and it still doesn't open. I have to uninstall and reinstall everyday to get it to work - and now I don't have any of my preferences.
When I downgrade to an earlier version my files from the newest version won't open.
Has Adobe addressed this? I see InDesign is in beta - is this what's causing problems for the normal one? Their programs always get glitchy before MAX and a new release. It's getting annoying.
SO I clicked the link in the response below: (here. ) This explained it all. Apparently because I didn't have all the auto updates toggled on, my computer wasn't showing an update when "checking for new updates". I toggled them all on, and magically it had an update to 13.5 I was running 13.2. Everyone says that's fixing it. Praying that's so.
Had the same issue where I could only open the app once after installing it. Deleting preferences didn't do anything...
I downgraded from 18.5 > 18.0 and the crashing doesn't seem to happen anymore.
When I try to link (place) an image from OneDrive to Indesign I get the following error message: Adobe indesign is downloading a file from com.microsoft.onedrive. The file wont open until the download completes.
I don't believe OneDrive is a directly accessible file resource. Files have to be downloaded locally (which sometimes is done as a background, temp download, making it seem seamless). I don't think ID can link directly to OneDrive resources.
It works exactly the same as Dropbox. AFAIK, all of the cloud services now have the ability to download on demand. InDesign hates that and will throw the alert (it's not an error) when Cloud-Only is enabled.
So they all simply mirror those folders rather than allowing the files to actually reside on the remote resource. I bet that's giving some users questions about where their local storage space is going.
I just became an adobe member and downloaded and installed InDesign through the creative cloud desktop. When I start the program it opens a dialog screen where he tries to load something in. After 1 to 2 seconds it closes again to then re-open and trying to load again. It keeps doing this in an infinite cycle of opening and closing (see picture).
I've seen such a tedious procedure with some of the installations of Creative Cloud at the university where I do my lecturing. Every time I connect to the server using Remote Desktop and start up whatever installed Adobe app there is, Adobe insists on that double-authentification process and sends me a six-digit number by mail to complete my log-in to e.g. InDesign or PhotoShop.
While the problem was occuring the only way I found make it work at first was to log off from creative cloud, then launch the program where I had to log in and it asked me the full double authentification proces every log in. I used 7 codes just today.
I wouldn't know how it would be with a shared computer situation as you have at your university, but do you first log in to the creative cloud or do you open the programs from the desktop? I think it would make a difference as it seems creative cloud holds everything together.
Problem: I have an existing Indesign document 60+ pages that uses lots and lots of tables. Every quarter this document gets updated to reflect new figures in the tables. This time I have opened after working on it yesterday and the font suddenly acts as if it's missing??
I have since deleted the font and replaced with Futura PT Condensed. BUT now this font acts as missing also. I have deleted all duplicates, it's a font synced from Typekit. I have the most updated version of Indesign (CC), though I did try to backdate Indesign and see if it worked (it didn't). I've also tried saving as an IDML file, on a different computer in the office, an older version of the document which has worked previously and now the font acts as missing. I have restarted my computer... I tried adding the font to the "Font" folder in Indesign folders. NOTHING WORKS.
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