Notice | Registration for Campus Drive of Impetus Technologies for B.Tech (CS/IT/EC/EX/ME) & MCA

[SGI Bhopal]

Dear All,

Greetings!

Company Name   IMPETUS TECHNOLOGIES (INDIA) PVT LTD
 
Registration Link     

https://forms.gle/jKAUpBy16FQAeJMs8

(Link open till 17th July 2022)

URL www.impetus.com

Course                  B.Tech, BCA, B Sc. MCA. MSc

Branch All branches (CS, IT, EC, E&T, Mechanical)
 
% Criteria            65% 10th 12th & B Tech/BCA/Bsc/MCA/MSc
 
Batch                 2021 and 2022 Batch
 
Profile                 Associate Tech-Support Engineer

CTC                     05 LPA

Location                Indore, Madhya Pradesh, India

Employment Type Full Time

Shift/Schedule Rotational Shift

Joining Immediate


Process:- Written Test followed by 2 Technical Rounds


Description

• Understanding of Java – Ability to understand Java programs, code, logging, exception handling
• Knowledge of troubleshooting Java applications – Analyzing log files, exceptions, error, configuring log levels etc.
• Basic understanding of Unix/Linux
• Exposure of using any RDBMS –MySQL/PostgreSQL (connect using clients, querying)
• General operational expertise such as good troubleshooting skills, understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks
• Understanding of performance parameters and metrics – CPU, Memory, Heap
• Awareness to monitoring tools, utilities
• Strong verbal and written communication skills are mandatory
• Excellent analytical and problem solving skills are mandatory
• Prior working experience in production environments
• Solid troubleshooting abilities and able to work with a team to fix large production issues
• Open to work in shifts (24x7 rotational)
• Create run books & troubleshooting guides & knowledge base
• Manage customer calls and analyze issues reported by customer
• Should be capable of working independently & responsible for L1/L2/L3 Support
• Should work with complete ownership and handle all issues without missing SLA’s
• Work closely with engineering team and other team for productionizing new use cases, users
• Should be able to debug the issues and report appropriately in the ticketing system
• Handover the shift and circulate a daily report to stakeholders
• Good understanding of incident management process, tools and SLAs
• Ability to quickly ramp up on new technologies – Big Data, Cloud etc.
 
Role

• Understanding of Java – Ability to understand Java programs, code, logging, exception handling
• Knowledge of troubleshooting Java applications – Analyzing log files, exceptions, error, configuring log levels etc.
• Basic understanding of Unix/Linux
• Exposure of using any RDBMS –MySQL/PostgreSQL (connect using clients, querying)
• General operational expertise such as good troubleshooting skills, understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks
• Understanding of performance parameters and metrics – CPU, Memory, Heap
• Awareness to monitoring tools, utilities
• Strong verbal and written communication skills are mandatory
• Excellent analytical and problem solving skills are mandatory
• Prior working experience in production environments
• Solid troubleshooting abilities and able to work with a team to fix large production issues
• Open to work in shifts (24x7 rotational)
• Create run books & troubleshooting guides & knowledge base
• Manage customer calls and analyze issues reported by customer
• Should be capable of working independently & responsible for L1/L2/L3 Support
• Should work with complete ownership and handle all issues without missing SLA’s
• Work closely with engineering team and other team for productionizing new use cases, users
• Should be able to debug the issues and report appropriately in the ticketing system
• Handover the shift and circulate a daily report to stakeholders
• Good understanding of incident management process, tools and SLAs
• Ability to quickly ramp up on new technologies – Big Data, Cloud etc.