SipXtapi Voice Quality Issue
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Sathyanarayanan Ramakrishnan
Jul 29, 2014, 11:18:22 PM7/29/14
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Hi,
We are facing issue in SipXtapi library when taking calls. Calls are randomly degrading with static voice and under water effect and it is very random. Out of 50 calls, 2 to 3 calls would be underwater and quality would be so poor to understand both the ends. We are having following configurations in the code for every call:
1. Audio Codec : G711
2. Audio Bandwidth: High
3. Noise Reduction mode: High
4. AEC mode : Cancel
It would be appreciated for any suggestion on debugging the voice quality issue that we face in our environment.
Thanks,
Sathya
We are facing issue in SipXtapi library when taking calls. Calls are randomly degrading with static voice and under water effect and it is very random. Out of 50 calls, 2 to 3 calls would be underwater and quality would be so poor to understand both the ends. We are having following configurations in the code for every call:
1. Audio Codec : G711
2. Audio Bandwidth: High
3. Noise Reduction mode: High
4. AEC mode : Cancel
It would be appreciated for any suggestion on debugging the voice quality issue that we face in our environment.
Thanks,
Sathya
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