Way Forward and Professional Support, Sponsoring, Mobility

[Ivar Plahte]

Since taking over the sipXcom project we have had a few inquiries about professional support. With 24.01 now stable we have gained sufficient confidence and control over the full open source code base to enter these discussions.

Our primary objective with taking over the sipXcom open source project is to future proof our commercial mobile PBX service. So we will continue to embed the latest open source version of sipXcom in production. Our mobility server, mobile apps, customer admin interface, multi tenanting plugins etc remain proprietary.

As for professional sipXcom support, we see the following options moving forward:

• Sponsorships: We have quietly added a Sponsors button at https://github.com/sponsors/onrelay. Sponsors will get preferential treatment when reporting issues or suggesting improvements. The bigger the sponsor the more preferential the treatment.

• Software Support Agreements: We can offer sipXcom software support agreements on a case-by-case basis. This will typically entail committing to fix software faults within SLAs and / or committing to add new features or platform support as agreed.
  

• Mobility Package: If you manage and operate a sipXcom installation and wish to add mobile extensions to it, we can offer a combined support package for both our mobility software and sipXcom. The mobility server installs on the sipXcom primary server and you will still manage your installation.  Our mobile apps work standalone or paired with a deskphone and hence allows you to replace some or all deskphones in your installation with smartphones and cell carrier connectivity. See https://www.onrelay.com/mobile-office-phone-system-features.
  

As is hopefully evident from the above we are pragmatic in our approach. And if you have any other suggestions please don’t hesitate to reach out.

To discuss your requirements please contact sup...@onrelay.net.

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Ivar Plahte, CEO OnRelay

www.onrelay.com