sipXcom 25.01.0-rc-002 installation issue

[sipXcom Newbie]

Hi all, did anyone else get a UI error implying a partial installation?


[root@hostname ~]# dnf install -y sipxcom
Last metadata expiration check: 3:04:35 ago on Tue 19 May 2026 14:43:46 BST.
Dependencies resolved.
================================================================================
Package Arch Version Repo Size
================================================================================
Installing:
sipxcom x86_64 25.01-20260407151459 sipxcom 32 k
Installing dependencies:
...

Transaction Summary
================================================================================
Install 328 Packages

Downloading Packages:
(1/328): certbot-3.1.0-1.el9.noarch.rpm 123 kB/s | 49 kB 00:00
...
(328/328): 48e62e26a49f79b6d53a58693f5adbd88cef 5.8 MB/s | 221 MB 00:38
--------------------------------------------------------------------------------
Total 7.8 MB/s | 1.5 GB 03:17
Running transaction check
Transaction check succeeded.
Running transaction test
...

Complete!
[root@hostname ~]# sipxecs-setup
...
Initial setup, please wait...
Finishing system configuration ...
done.

In a few more minutes you will be able to access the administration
interface from your web browser at the following URL:
...


The UI showed one failed job:

Job:
====
Checking MogoDB server hostname:27917 status

Status:
=======
Failed

Error/Warning (interspersed with checks):
=========================================
Health check Command did not complete properly.
Warning: Identity file /etc/sipxpbx/.cfagent/ppkeys/localhost.nopass.priv not accessible: Permission denied.

[root@hostname ~]# ls -l /etc/sipxpbx/.cfagent/ppkeys
total 4
-rw------- 1 sipx sipx 426 May 19 18:00 'sipx-MD5=123456789abcdefghijklmnopqrstuvw.pub'

ssh_askpass: exec(/usr/libexec/openssh/ssh-askpass): No such file or directory Permission denied, please try again. ssh_askpass: exec(/usr/libexec/openssh/ssh-askpass): No such file or directory Permission denied, please try again. ssh_askpass: exec(/usr/libexec/openssh/ssh-askpass): No such file or directory

[root@hostname ~]# ls -l /usr/libexec/openssh/ssh-askpass
ls: cannot access '/usr/libexec/openssh/ssh-askpass': No such file or directory

[root@hostname ~]# ls -l /usr/libexec/openssh/
total 700
-rwxr-xr-x. 1 root root 86144 May 5 05:50 sftp-server
-rwxr-xr-x. 1 root root 933 May 5 05:50 sshd-keygen
-r-xr-sr-x. 1 root ssh_keys 341256 May 5 05:50 ssh-keysign
-rwxr-xr-x. 1 root root 127328 May 5 05:50 ssh-pkcs11-helper
-rwxr-xr-x. 1 root root 143768 May 5 05:50 ssh-sk-helper

[root@hostname ~]# dnf list installed "*ssh*"
Installed Packages
libssh.x86_64 0.10.4-17.el9_7 @baseos
libssh-config.noarch 0.10.4-17.el9_7 @baseos
openssh.x86_64 8.7p1-49.el9_7.rocky.0.1 @baseos
openssh-clients.x86_64 8.7p1-49.el9_7.rocky.0.1 @baseos
openssh-server.x86_64 8.7p1-49.el9_7.rocky.0.1 @baseos

[root@hostname ~]# dnf list installed "*pass*"
Installed Packages
freeswitch-codec-passthru-amr.x86_64 1:1.10.12-1.el9 @sipxcom
freeswitch-codec-passthru-amrwb.x86_64 1:1.10.12-1.el9 @sipxcom
freeswitch-codec-passthru-g723_1.x86_64 1:1.10.12-1.el9 @sipxcom
freeswitch-codec-passthru-g729.x86_64 1:1.10.12-1.el9 @sipxcom
passt.x86_64 0^20250512.g8ec1341-4.el9_7 @appstream
passt-selinux.noarch 0^20250512.g8ec1341-4.el9_7 @appstream
passwd.x86_64 0.80-12.el9 @anaconda

: Expecting openssh-askpass-9.8p1-5.el9.x86_64.rpm

si...@hostname.domain: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,password).

[Support]

dnf install -y sipxcom will normally pull just below 600 packages on a standard RL9 build, so seems like something may have been run out of order there.

The (likely related) issue seems to be that some sipx user SSH files inc /etc/sipxpbx/.cfagent/ppkeys/localhost.nopass.priv are owned by root rather than the sipx/sipx user/group.

That folder should look like this after install  / setup.

# ll /etc/sipxpbx/.cfagent/ppkeys

total 16

-rw------- 1 sipx sipx 1704 Apr  7 19:39  localhost.nopass.priv

-rw------- 1 sipx sipx 1675 Apr  7 19:38  localhost.priv

-rw------- 1 sipx sipx  426 Apr  7 19:38  localhost.pub

-rw------- 1 sipx sipx  426 Apr  7 19:38 'sipx-MD5=95eaa1df21c93588bc130a4670e6bcb3.pub'

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[sipXcom Newbie]

Thanks for the swift response.

```bash
[root@hostname ~]# ll /etc/sipxpbx/.cfagent/ppkeys
total 4
-rw------- 1 sipx sipx 426 May 19 18:00 'sipx-MD5=c9ab3e0dcc46eb96c7deebd1aa66ca65.pub'
[root@hostname ~]#
```

that is the only file in ppkeys and is owned by sipx:sipx (not root).

It is a minimal RL9 plus:

```bash
[root@hostname ~]# dnf --setopt=group_package_types="mandatory" group install graphical-server-environment
```
plus some tools:

```bash
[root@hostname ~]# dnf history list
ID | Command line | Date and time | Action(s) | Altered
----------------------------------------------------------------------------------
21 | install -y sipxcom | 2026-05-19 17:51 | Install | 328 EE
20 | | 2026-05-19 15:04 | Install | 29
19 | install telnet | 2026-05-19 15:03 | Install | 1
18 | install -4y chkconfig | 2026-05-19 14:43 | Install | 1
17 | install -y yum-plugin-artif | 2026-05-19 14:34 | Install | 1 <
16 | install -4y qterminal | 2026-05-19 14:26 | Install | 11 ><
15 | install raven-release.el9.n | 2026-05-19 14:26 | Install | 1 >E
14 | install -4y x3270 | 2026-05-19 14:19 | Install | 1
13 | install -4y whois | 2026-05-19 14:19 | Install | 2
12 | install -4y telnet-server | 2026-05-19 14:19 | Install | 1
11 | install -4y nedit | 2026-05-19 14:18 | Install | 6
10 | install -4y lynx | 2026-05-19 14:15 | Install | 1
9 | install -4y ipmitool | 2026-05-19 14:15 | Install | 1
8 | install -4y ipcalc | 2026-05-19 14:15 | Install | 4
7 | install -4y iftop | 2026-05-19 14:15 | Install | 3
6 | install -4y ifstat | 2026-05-19 14:15 | Install | 1
5 | --setopt=group_package_type | 2026-05-19 14:09 | Install | 720 E<
4 | install -4y epel-release | 2026-05-19 13:58 | Install | 1 >E
3 | install -4y wget | 2026-05-19 13:58 | Install | 1
2 | update -y | 2026-05-19 13:55 | I, U | 118 <
1 | | 2026-05-19 12:00 | Install | 342 >E
[root@hostname ~]#
```