Error 401, 407 and 421

[Jean-Francois Aubin]

Hi, i receive error from sipx server to many polycom phones. I attach print screen from wireshark.

Do you have an idea what is possible to create this error?

I have lag on phone. 

[Todd Hodgen]

Do any phones register?  What sipx version and what Polycom Version?

sent using my two left twiddling thumbs

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From: sipxco...@googlegroups.com <sipxco...@googlegroups.com> on behalf of Jean-Francois Aubin <jfa...@gmail.com>
Sent: Wednesday, November 16, 2022 8:19:59 AM
To: sipxcom-users <sipxco...@googlegroups.com>
Subject: [sipxcom-users] Error 401, 407 and 421

 

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[Jean-Francois Aubin]

yes, the phone register. polycom 5.97 for old vvx like 310, 5000.. and 6.4X for recent phone like vvx 250....

[Todd Hodgen]

So is there an issue, or just curious what those errors are?  On initial registration there is always an error and then a challenge to provide credentials.  Is that maybe what you are seeing?

sent using my two left twiddling thumbs

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From: sipxco...@googlegroups.com <sipxco...@googlegroups.com> on behalf of Jean-Francois Aubin <jfa...@gmail.com>

Sent: Wednesday, November 16, 2022 2:51:21 PM
To: sipxcom-users <sipxco...@googlegroups.com>
Subject: Re: [sipxcom-users] Error 401, 407 and 421

 

To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/10ef3db3-14db-414d-af30-9dd8d6017553n%40googlegroups.com.

[Peter Krautle]

Try pushing the server profiles - this sometimes resolves phone registration issues.