Choppy Audio SipX 19.04 since fews days

[Jean-Francois Aubin]

Hi, my server since this weeks is very choppy with internal call. 

I have 350 phones, my server is on vmware esxi 7 on dell 740xd with dual xeon,, this vm have 22GB of ram.

I'm very annoyed with this bug. I attach a little picture call (19sec.) from wireshark with my colleague. This call choppy twice. i'm located in same stack cisco switch and the server is connected to nexus vpc stack with 40G of network.  i also put picture with top.

Please help-me!

[Brant Kenny]

Have there been any changes on the network?  New phone firmware?  Routing changes?  Is the choppy traffic audible on both sides or is it one-directional?  

Also, IIRC - Sipx sets up the calls but the actual traffic is between the endpoints.  Have you completed any packet captures via span port on the endpoint phones themselves?

[Jean-Francois Aubin]

i put also last error from /var/logmessages

Regards!

J-F

On Thursday, October 20, 2022 at 9:26:54 AM UTC-4 Jean-Francois Aubin wrote:

[Jean-Francois Aubin]

when i speak with my guy, the sound choppy one side for for and later in same call, the call choppy for my guy and not for me.

no routing change, no new phone firmware.

what do you say by IIRC?

i have span port for traffic on voip vlan, not ont the port where the phone is connected.

[Iuliu Blaga]

Check for packet loss to both phones and between them. As I said in the other thread and as Brant also pointed out, audio issues on normal calls have nothing to do with the server. You have a network issue, or unconfigured phones which flood the network or both.

--
You received this message because you are subscribed to the Google Groups "sipxcom-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to sipxcom-user...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/04ac62fb-64a4-4b3a-b41b-63b5090855a0n%40googlegroups.com.

--

 

Iuliu Blaga Sr. Support Engineer 215.297.4400 x 751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422 coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

[Todd Hodgen]

One your call is established, you have a session establish between the two devices.  The server is not involved in the call at all.  You have a network issue between those two devices.

sent using my two left twiddling thumbs

---

From: sipxco...@googlegroups.com <sipxco...@googlegroups.com> on behalf of Jean-Francois Aubin <jfa...@gmail.com>
Sent: Thursday, October 20, 2022 6:26:54 AM
To: sipxcom-users <sipxco...@googlegroups.com>
Subject: [sipxcom-users] Choppy Audio SipX 19.04 since fews days

 

--
You received this message because you are subscribed to the Google Groups "sipxcom-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to sipxcom-user...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/1ba60f0d-f351-40ca-b178-85546ba4f350n%40googlegroups.com.

[Michael Picher]

Todd is 100% correct... And I hate give that to him ;-)

To view this discussion on the web visit https://groups.google.com/d/msgid/sipxcom-users/SJ0P222MB0504CB0B098F045554A5DA74FD2A9%40SJ0P222MB0504.NAMP222.PROD.OUTLOOK.COM.

[Todd Hodgen]

Great,thanks Mike.  Now I can’t get my fat head out of my office!