Voicemail Fails

36 views
Skip to first unread message

Jim Gill

unread,
Feb 14, 2025, 9:58:34 AMFeb 14
to sipxcom-users
I have an onsite Sipxcom 24.01 server handling just over phones.  We don't get a lot of call traffic this time of the  year so I'm not sure when or for how long this has been going on, but  when a caller (internal or external) tries to leave vm they get the Auto Attendant, the beep and then immediately disconnected.  This happens on all extensions.  I have been trying to solve this with ChatGPT and this is what we have deduced:   Observations from the Logs
  1. IVR/Auto Attendant Behavior:

    • In the sipxivr logs, there are entries indicating that after playing the beep, the system did not receive any expected DTMF input.
    • Shortly after the beep, the logs show a transition event that triggers the IVR to terminate the call. It appears that the IVR is configured to hang up if no valid input is detected within a certain timeout.
  2. Voicemail Routing for Extension 222:

    • The logs suggest that the call was supposed to be routed to the voicemail service (extension 222), but there isn’t any indication that the routing was successfully activated.
    • Instead, the auto attendant appears to be falling back to its default behavior of ending the call when the expected input (or confirmation) isn’t received.
  3. SIP Proxy Confirmation:

    • The sipxproxy logs confirm that the signaling flow is otherwise normal. The INVITE, 200 OK, and ACK messages all appear correctly negotiated, and the BYE comes from the IVR side immediately after the beep.
    • No SIP errors are evident in the signaling flow that would suggest a codec or network issue.

I'm attaching a small Pcap with internal data only (no proprietary) for you all.  Tried to leave a vm on ext 222 calling from ext 206.  Any help or suggestions much appreciated!  
Thanks!
Jim

OnRelay Support

unread,
Feb 14, 2025, 11:17:20 AMFeb 14
to sipxcom-users
Could you post the relevant parts of your sipxivr.log, preferably in Debug log level?

Thank you

Jim Gill

unread,
Feb 14, 2025, 2:23:03 PMFeb 14
to sipxcom-users
"2025-02-14T14:18:19.335000Z":1006:sipXivr:INFO:sipx.fernwoodcove.com:Thread-682:00000000:sipxivr:"SipXivr::run Accepting call-id fd0d5529-317f...@192.168.1.52 from 2...@fernwoodcove.com to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:18:19.335000Z":1007:sipXivr:INFO:sipx.fernwoodcove.com:Thread-682:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:18:19.360000Z":1008:sipXivr:INFO:sipx.fernwoodcove.com:Thread-683:00000000:sipxivr:"SipXivr::run Accepting call-id 618a56c9-6581-123e-339b-005056b1f113 from 2...@fernwoodcove.com to I...@192.168.0.20:15060"
"2025-02-14T14:18:20.428000Z":1009:sipXivr:INFO:sipx.fernwoodcove.com:Thread-683:00000000:sipxivr:"Starting voicemail for mailbox \"203\" action=\"retrieve"
"2025-02-14T14:18:22.495000Z":1010:sipXivr:INFO:sipx.fernwoodcove.com:Thread-683:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:18:22.496000Z":1011:sipXivr:INFO:sipx.fernwoodcove.com:Thread-683:00000000:sipxivr:"FSESI::invoke throw DisconnectException"
"2025-02-14T14:18:22.496000Z":1012:sipXivr:INFO:sipx.fernwoodcove.com:Thread-683:00000000:sipxivr:"SipXivr::run Far end hungup."
"2025-02-14T14:18:23.152000Z":1013:sipXivr:INFO:sipx.fernwoodcove.com:Thread-684:00000000:sipxivr:"SipXivr::run Accepting call-id 2bc5489d-afff...@192.168.1.53 from 2...@fernwoodcove.com to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:18:23.152000Z":1014:sipXivr:INFO:sipx.fernwoodcove.com:Thread-684:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:18:23.178000Z":1015:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"SipXivr::run Accepting call-id 63d0f367-6581-123e-339b-005056b1f113 from 2...@fernwoodcove.com to I...@192.168.0.20:15060"
"2025-02-14T14:18:24.245000Z":1016:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"Starting voicemail for mailbox \"204\" action=\"deposit"
"2025-02-14T14:18:24.245000Z":1017:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"Mailbox org.sipfoundry.commons.userdb.User@66f04dfa Deposit Voicemail from \"Jim Gill\" <sip:2...@fernwoodcove.com>"
"2025-02-14T14:18:24.245000Z":1018:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-685:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:18:36.227000Z":1019:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"Collect::start 1 100/0/0 mask 1234567890ABCD#*i"
"2025-02-14T14:18:36.349000Z":1020:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"depositVoicemail Collected digits="
"2025-02-14T14:18:37.036000Z":1021:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"Mailbox 204 Deposit Voicemail recorded message"
"2025-02-14T14:18:37.038000Z":1022:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"FSESI::invoke throw DisconnectException"
"2025-02-14T14:18:38.038000Z":1023:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-685:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:18:38.039000Z":1024:sipXivr:INFO:sipx.fernwoodcove.com:Thread-685:00000000:sipxivr:"Ending voicemail"
"2025-02-14T14:19:10.308000Z":1025:sipXivr:WARNING:sipx.fernwoodcove.com:hz._hzInstance_1_hazelcast-sipxecs.IO.thread-in-1:00000000:ReadHandler:"[192.168.0.20]:6701 [hazelcast-sipxecs] [3.3-EA] hz._hzInstance_1_hazelcast-sipxecs.IO.thread-in-1 Closing socket to endpoint Address[192.168.0.20]:6702, Cause:java.io.EOFException: Remote socket closed!"
"2025-02-14T14:19:12.452000Z":1026:sipXivr:WARNING:sipx.fernwoodcove.com:hz._hzInstance_1_hazelcast-sipxecs.cached.thread-4:00000000:ConnectionMonitor:"[192.168.0.20]:6701 [hazelcast-sipxecs] [3.3-EA] Removing connection to endpoint Address[192.168.0.20]:6702 Cause => java.net.SocketException {Connection refused to address /192.168.0.20:6702}, Error-Count: 5"
"2025-02-14T14:19:26.457000Z":1:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Starting Hazelcast instance"
"2025-02-14T14:19:34.205000Z":2:sipXivr:WARNING:sipx.fernwoodcove.com:hz._hzInstance_1_hazelcast-sipxecs.IO.thread-in-0:00000000:ReadHandler:"[192.168.0.20]:6701 [hazelcast-sipxecs] [3.3-EA] hz._hzInstance_1_hazelcast-sipxecs.IO.thread-in-0 Closing socket to endpoint Address[192.168.0.20]:6703, Cause:java.io.EOFException: Remote socket closed!"
"2025-02-14T14:19:37.011000Z":3:sipXivr:WARNING:sipx.fernwoodcove.com:hz._hzInstance_1_hazelcast-sipxecs.cached.thread-2:00000000:ConnectionMonitor:"[192.168.0.20]:6701 [hazelcast-sipxecs] [3.3-EA] Removing connection to endpoint Address[192.168.0.20]:6703 Cause => java.net.SocketException {Connection refused to address /192.168.0.20:6703}, Error-Count: 5"
"2025-02-14T14:19:37.324000Z":4:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Configuration::loadXML Loading autoattendants.xml configuration"
"2025-02-14T14:19:37.375000Z":5:sipXivr:WARNING:sipx.fernwoodcove.com:main:00000000:ServletHandler:"pathSpec should start with '/' or '*' : mwi"
"2025-02-14T14:19:37.376000Z":6:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Adding Servlet mwistatus on mwi"
"2025-02-14T14:19:37.377000Z":7:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Adding Servlet mailbox on /mailbox/*"
"2025-02-14T14:19:37.377000Z":8:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Adding Servlet media on /media/*"
"2025-02-14T14:19:37.377000Z":9:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Adding Servlet recording on /recording/*"
"2025-02-14T14:19:37.377000Z":10:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Adding Servlet manage on /manage/*"
"2025-02-14T14:19:37.404000Z":11:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"Starting Jetty server on ports *:8086, *:8085"
"2025-02-14T14:19:37.443000Z":12:sipXivr:INFO:sipx.fernwoodcove.com:main:00000000:sipxivr:"SipXivr started... opening socket"
"2025-02-14T14:19:52.888000Z":13:sipXivr:INFO:sipx.fernwoodcove.com:Thread-13:00000000:sipxivr:"SipXivr::run Accepting call-id 3298b65f-b397...@192.168.1.53 from 2...@fernwoodcove.com to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:19:52.889000Z":14:sipXivr:INFO:sipx.fernwoodcove.com:Thread-13:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:19:52.913000Z":15:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"SipXivr::run Accepting call-id 994cee1d-6581-123e-49b0-005056b1f113 from 2...@fernwoodcove.com to I...@192.168.0.20:15060"
"2025-02-14T14:19:54.158000Z":16:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"Starting voicemail for mailbox \"203\" action=\"deposit"
"2025-02-14T14:19:54.160000Z":17:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"Mailbox org.sipfoundry.commons.userdb.User@5d339853 Deposit Voicemail from \"Jim Gill\" <sip:2...@fernwoodcove.com>"
"2025-02-14T14:19:54.161000Z":18:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-14:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:20:07.071000Z":19:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"Collect::start 1 100/0/0 mask 1234567890ABCD#*i"
"2025-02-14T14:20:07.196000Z":20:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"depositVoicemail Collected digits="
"2025-02-14T14:20:07.891000Z":21:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"Mailbox 203 Deposit Voicemail recorded message"
"2025-02-14T14:20:07.898000Z":22:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"FSESI::invoke throw DisconnectException"
"2025-02-14T14:20:08.898000Z":23:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-14:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:20:08.908000Z":24:sipXivr:INFO:sipx.fernwoodcove.com:Thread-14:00000000:sipxivr:"Ending voicemail"
"2025-02-14T14:33:11.656000Z":25:sipXivr:INFO:sipx.fernwoodcove.com:Thread-16:00000000:sipxivr:"SipXivr::run Accepting call-id ery9XJJJApY26rQr16DSNw..-0 from 1##########@192.168.0.11 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:33:11.656000Z":26:sipXivr:INFO:sipx.fernwoodcove.com:Thread-16:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:33:11.680000Z":27:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"SipXivr::run Accepting call-id 75679999-6583-123e-49b0-005056b1f113 from 1##########@192.168.0.11 to I...@192.168.0.20:15060"
"2025-02-14T14:33:11.740000Z":28:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_30"
"2025-02-14T14:33:11.741000Z":29:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Fri 09:33 is regular hours"
"2025-02-14T14:33:11.741000Z":30:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::run Attendant xcf6 selected"
"2025-02-14T14:33:12.765000Z":31:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Starting attendant id xcf6 (Offseason) in locale en"
"2025-02-14T14:33:17.618000Z":32:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:33:22.477000Z":33:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Collected digits=8206"
"2025-02-14T14:33:22.478000Z":34:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant extension 8206 checked against rule 2[0-9][0-9]|3[0-4][0-9]|350 returned false"
"2025-02-14T14:33:22.478000Z":35:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Extension 8206 is not valid"
"2025-02-14T14:33:42.495000Z":36:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:33:49.507000Z":37:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:33:56.682000Z":38:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:34:00.919000Z":39:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Collected digits=206"
"2025-02-14T14:34:00.919000Z":40:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant extension 206 checked against rule 2[0-9][0-9]|3[0-4][0-9]|350 returned true"
"2025-02-14T14:34:00.923000Z":41:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Transfer to extension 206 (\"Jim Gill\"<sip:2...@fernwoodcove.com>) uuid=ery9XJJJApY26rQr16DSNw..-0"
"2025-02-14T14:34:02.971000Z":42:sipXivr:INFO:sipx.fernwoodcove.com:Thread-17:00000000:sipxivr:"Attendant::attendant Ending attendant Offseason"
"2025-02-14T14:34:18.074000Z":43:sipXivr:INFO:sipx.fernwoodcove.com:Thread-18:00000000:sipxivr:"SipXivr::run Accepting call-id 93ff3cda-6583-123e-49b0-005056b1f113 from 1##########@192.168.0.20 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:34:18.075000Z":44:sipXivr:INFO:sipx.fernwoodcove.com:Thread-18:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:34:18.097000Z":45:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"SipXivr::run Accepting call-id 9cfdfa85-6583-123e-49b0-005056b1f113 from 1##########@192.168.0.20 to I...@192.168.0.20:15060"
"2025-02-14T14:34:19.174000Z":46:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"Starting voicemail for mailbox \"206\" action=\"deposit"
"2025-02-14T14:34:19.175000Z":47:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"Mailbox org.sipfoundry.commons.userdb.User@7c9a8079 Deposit Voicemail from \"WIRELESS CALLER\" <sip:1##########@192.168.0.20>"
"2025-02-14T14:34:19.175000Z":48:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-19:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:34:32.819000Z":49:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"Collect::start 1 100/0/0 mask 1234567890ABCD#*i"
"2025-02-14T14:34:32.942000Z":50:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"depositVoicemail Collected digits="
"2025-02-14T14:34:33.631000Z":51:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"Mailbox 206 Deposit Voicemail recorded message"
"2025-02-14T14:34:33.634000Z":52:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"FSESI::invoke throw DisconnectException"
"2025-02-14T14:34:34.634000Z":53:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-19:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T14:34:34.636000Z":54:sipXivr:INFO:sipx.fernwoodcove.com:Thread-19:00000000:sipxivr:"Ending voicemail"
"2025-02-14T14:41:32.540000Z":55:sipXivr:INFO:sipx.fernwoodcove.com:Thread-20:00000000:sipxivr:"SipXivr::run Accepting call-id FZjNz1nwOPY5swaVO-4b7w..-0 from 1##########@192.168.0.11 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:41:32.540000Z":56:sipXivr:INFO:sipx.fernwoodcove.com:Thread-20:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:41:32.567000Z":57:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"SipXivr::run Accepting call-id 9ff49da2-6584-123e-49b0-005056b1f113 from 1##########@192.168.0.11 to I...@192.168.0.20:15060"
"2025-02-14T14:41:32.592000Z":58:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_30"
"2025-02-14T14:41:32.592000Z":59:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Fri 09:41 is regular hours"
"2025-02-14T14:41:32.592000Z":60:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::run Attendant xcf6 selected"
"2025-02-14T14:41:33.615000Z":61:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Starting attendant id xcf6 (Offseason) in locale en"
"2025-02-14T14:41:51.925000Z":62:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:41:58.956000Z":63:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:42:17.265000Z":64:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:42:24.297000Z":65:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:42:42.605000Z":66:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:42:49.636000Z":67:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:42:49.636000Z":68:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::failure"
"2025-02-14T14:42:49.636000Z":69:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::failure Transfer on falure to sip:82...@fernwoodcove.com"
"2025-02-14T14:42:51.684000Z":70:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Extension sip:82...@fernwoodcove.com is not valid"
"2025-02-14T14:42:53.433000Z":71:sipXivr:INFO:sipx.fernwoodcove.com:Thread-21:00000000:sipxivr:"Attendant::attendant Ending attendant Offseason"
"2025-02-14T14:46:04.134000Z":72:sipXivr:INFO:sipx.fernwoodcove.com:Thread-22:00000000:sipxivr:"SipXivr::run Accepting call-id D9YQ-4lVsGc_fCJS7XsFfw..-0 from 1##########@192.168.0.11 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T14:46:04.134000Z":73:sipXivr:INFO:sipx.fernwoodcove.com:Thread-22:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T14:46:04.159000Z":74:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"SipXivr::run Accepting call-id 41d67e1d-6585-123e-49b0-005056b1f113 from 1##########@192.168.0.11 to I...@192.168.0.20:15060"
"2025-02-14T14:46:04.202000Z":75:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_30"
"2025-02-14T14:46:04.202000Z":76:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Fri 09:46 is regular hours"
"2025-02-14T14:46:04.203000Z":77:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::run Attendant xcf6 selected"
"2025-02-14T14:46:05.226000Z":78:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Starting attendant id xcf6 (Offseason) in locale en"
"2025-02-14T14:46:23.537000Z":79:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:46:30.548000Z":80:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:46:48.857000Z":81:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:46:55.868000Z":82:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:47:14.179000Z":83:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T14:47:21.210000Z":84:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T14:47:21.210000Z":85:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::failure"
"2025-02-14T14:47:21.210000Z":86:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::failure Transfer on falure to sip:82...@fernwoodcove.com"
"2025-02-14T14:47:23.258000Z":87:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Extension sip:82...@fernwoodcove.com is not valid"
"2025-02-14T14:47:25.007000Z":88:sipXivr:INFO:sipx.fernwoodcove.com:Thread-23:00000000:sipxivr:"Attendant::attendant Ending attendant Offseason"
"2025-02-14T15:40:42.066000Z":89:sipXivr:INFO:sipx.fernwoodcove.com:Thread-24:00000000:sipxivr:"SipXivr::run Accepting call-id IV3vQ3hj3k-uCR_6Pm2F3Q..-0 from 1##########@192.168.0.11 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T15:40:42.066000Z":90:sipXivr:INFO:sipx.fernwoodcove.com:Thread-24:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T15:40:42.092000Z":91:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"SipXivr::run Accepting call-id e3a35647-658c-123e-49b0-005056b1f113 from 1##########@192.168.0.11 to I...@192.168.0.20:15060"
"2025-02-14T15:40:42.137000Z":92:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_30"
"2025-02-14T15:40:42.137000Z":93:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Fri 10:40 is regular hours"
"2025-02-14T15:40:42.137000Z":94:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::run Attendant xcf6 selected"
"2025-02-14T15:40:43.161000Z":95:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Starting attendant id xcf6 (Offseason) in locale en"
"2025-02-14T15:41:01.470000Z":96:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T15:41:08.481000Z":97:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T15:41:26.792000Z":98:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T15:41:33.826000Z":99:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T15:41:52.117000Z":100:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T15:41:59.148000Z":101:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T15:41:59.149000Z":102:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::failure"
"2025-02-14T15:41:59.149000Z":103:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::failure Transfer on falure to sip:82...@fernwoodcove.com"
"2025-02-14T15:42:01.176000Z":104:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Extension sip:82...@fernwoodcove.com is not valid"
"2025-02-14T15:42:02.925000Z":105:sipXivr:INFO:sipx.fernwoodcove.com:Thread-25:00000000:sipxivr:"Attendant::attendant Ending attendant Offseason"
"2025-02-14T16:53:18.956000Z":106:sipXivr:INFO:sipx.fernwoodcove.com:Thread-26:00000000:sipxivr:"SipXivr::run Accepting call-id Zebxxa-zOTR6uGWq895djw..-0 from 1##########@192.168.0.11 to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T16:53:18.956000Z":107:sipXivr:INFO:sipx.fernwoodcove.com:Thread-26:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T16:53:18.982000Z":108:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"SipXivr::run Accepting call-id 088bfe61-6597-123e-49b0-005056b1f113 from 1##########4...@192.168.0.11 to I...@192.168.0.20:15060"
"2025-02-14T16:53:19.025000Z":109:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_30"
"2025-02-14T16:53:19.025000Z":110:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Fri 11:53 is regular hours"
"2025-02-14T16:53:19.026000Z":111:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::run Attendant xcf6 selected"
"2025-02-14T16:53:20.049000Z":112:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Starting attendant id xcf6 (Offseason) in locale en"
"2025-02-14T16:53:38.359000Z":113:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:53:45.375000Z":114:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T16:54:03.667000Z":115:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:54:10.699000Z":116:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T16:54:28.989000Z":117:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:54:36.021000Z":118:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Collected digits="
"2025-02-14T16:54:36.022000Z":119:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::failure"
"2025-02-14T16:54:36.022000Z":120:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::failure Transfer on falure to sip:82...@fernwoodcove.com"
"2025-02-14T16:54:38.069000Z":121:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Extension sip:82...@fernwoodcove.com is not valid"
"2025-02-14T16:54:39.818000Z":122:sipXivr:INFO:sipx.fernwoodcove.com:Thread-27:00000000:sipxivr:"Attendant::attendant Ending attendant Offseason"
"2025-02-14T16:56:32.317000Z":123:sipXivr:INFO:sipx.fernwoodcove.com:Thread-28:00000000:sipxivr:"SipXivr::run Accepting call-id 4b1d3e20-51db...@192.168.7.210 from 2...@fernwoodcove.com to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T16:56:32.317000Z":124:sipXivr:INFO:sipx.fernwoodcove.com:Thread-28:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T16:56:32.343000Z":125:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"SipXivr::run Accepting call-id 7bcc68d0-6597-123e-49b0-005056b1f113 from 2...@fernwoodcove.com to I...@192.168.0.20:15060"
"2025-02-14T16:56:32.430000Z":126:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Starting voicemail for mailbox \"222\" action=\"retrieve"
"2025-02-14T16:56:32.537000Z":127:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:56:32.579000Z":128:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu Collected digits=(_REDACTED_)"
"2025-02-14T16:56:32.579000Z":129:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu timeout"
"2025-02-14T16:56:32.643000Z":130:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:56:32.685000Z":131:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu Collected digits=(_REDACTED_)"
"2025-02-14T16:56:32.685000Z":132:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu timeout"
"2025-02-14T16:56:32.748000Z":133:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Collect::start 10 7000/3000/3000 mask 1234567890ABCD#*i"
"2025-02-14T16:56:32.790000Z":134:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu Collected digits=(_REDACTED_)"
"2025-02-14T16:56:32.790000Z":135:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Menu::menu timeout"
"2025-02-14T16:56:32.791000Z":136:sipXivr:INFO:sipx.fernwoodcove.com:Thread-29:00000000:sipxivr:"Ending voicemail"
"2025-02-14T19:02:08.678000Z":137:sipXivr:INFO:sipx.fernwoodcove.com:Thread-63:00000000:sipxivr:"SipXivr::run Accepting call-id 457be32-7c0a...@192.168.1.104 from 2...@fernwoodcove.com to I...@vm.sipx.fernwoodcove.com"
"2025-02-14T19:02:08.678000Z":138:sipXivr:INFO:sipx.fernwoodcove.com:Thread-63:00000000:sipxivr:"SipXivr::run Bridging the call"
"2025-02-14T19:02:08.705000Z":139:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"SipXivr::run Accepting call-id 07d1c902-65a9-123e-49b0-005056b1f113 from 2...@fernwoodcove.com to I...@192.168.0.20:15060"
"2025-02-14T19:02:09.758000Z":140:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"Starting voicemail for mailbox \"206\" action=\"deposit"
"2025-02-14T19:02:09.759000Z":141:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"Mailbox org.sipfoundry.commons.userdb.User@2258ab07 Deposit Voicemail from \"Gill Family\" <sip:2...@fernwoodcove.com>"
"2025-02-14T19:02:09.759000Z":142:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-64:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T19:02:23.423000Z":143:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"Collect::start 1 100/0/0 mask 1234567890ABCD#*i"
"2025-02-14T19:02:23.546000Z":144:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"depositVoicemail Collected digits="
"2025-02-14T19:02:24.235000Z":145:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"Mailbox 206 Deposit Voicemail recorded message"
"2025-02-14T19:02:24.237000Z":146:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"FSESI::invoke throw DisconnectException"
"2025-02-14T19:02:25.238000Z":147:sipXivr:WARNING:sipx.fernwoodcove.com:Thread-64:00000000:ResourceBundleMessageSource:"ResourceBundle [EmailFormats] not found for MessageSource: Can't find bundle for base name EmailFormats, locale en"
"2025-02-14T19:02:25.239000Z":148:sipXivr:INFO:sipx.fernwoodcove.com:Thread-64:00000000:sipxivr:"Ending voicemail"
sipxivr.log

OnRelay Support

unread,
Feb 14, 2025, 2:38:42 PMFeb 14
to Jim Gill, sipxcom-users
There are some hazelcast socket errors when you start up there, so wondering if the media service is simply struggling to create new VM .wav files in your file system? At least worth a check that you can correctly write access your media store etc under /var/sipxdata.

   

--
You received this message because you are subscribed to the Google Groups "sipxcom-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to sipxcom-user...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/sipxcom-users/9afd480f-152d-4af2-91fd-8cb6f1aaefben%40googlegroups.com.
Reply all
Reply to author
Forward
Message has been deleted
0 new messages