Problem Sipx 19.04.20 in AWS when Import lost DB connection and Sipregistrar service

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Jesus Blazquez

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Jul 12, 2021, 6:31:04 AMJul 12
to sipxcom-users
HI, 

We experiment a problem in Amazon Web Service with SIPX19, when do a import (little import, only 10 users), the BBDD connection fails:

image.png
and Sipregistrar service go down:

image.png

I see this error in Sipregistrar log:

image.png
we redeploy the machine but have the same problem.

Can someone help :)

Br

Jesus


Michael Picher

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Jul 12, 2021, 6:33:28 AMJul 12
to Jesus Blazquez, sipxcom-users
How much memory and CPU on your instance?

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Michael Picher
Product Owner, UCaaS
 
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Jesus Blazquez

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Jul 12, 2021, 6:53:48 AMJul 12
to sipxcom-users
Thanks Michael

c5.2xlarge     
8CPU and 16GB of Memory

Br

Jesus

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