Error with restore of configurations, cdr and voicemail

Jean-Francois Aubin

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Oct 23, 2022, 9:42:35 PM10/23/22

to sipxcom-users

Hi, i have made a new centos 7 VM, when i try to restore voicemail.tar.gz configuration.tar.gz cdr.tar.gz from my old server centos6, i receive this error:

/usr/bin/sipx-archive:198:in `block (2 levels) in run': RESTORE cannot INITIATE: Could not collect backup from host 10.103.1.11 (RuntimeError)
from /usr/bin/sipx-archive:194:in `each'
from /usr/bin/sipx-archive:194:in `block in run'
from /usr/bin/sipx-archive:190:in `each'
from /usr/bin/sipx-archive:190:in `run'
from /usr/bin/sipx-archive:568:in `<main>'
/usr/bin/sipxagent-log-reader:18:in `match': invalid byte sequence in UTF-8 (ArgumentError)

from /usr/bin/sipxagent-log-reader:18:in `parse'
from /usr/bin/sipxagent-log-reader:33:in `digest'
from /usr/bin/sipxagent-log-reader:83:in `analyze'
from /usr/bin/sipxagent-log-reader:113:in `<main>'

Regards

J-F

Iuliu Blaga

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Oct 24, 2022, 1:31:50 AM10/24/22

to Jean-Francois Aubin, sipxcom-users

You restored via command line or GUI?

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

Jean-Francois Aubin

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Oct 24, 2022, 9:12:00 AM10/24/22

to sipxcom-users

Via gui.

Do you have the one liner for restoring with command line?

On Monday, October 24, 2022 at 1:31:50 AM UTC-4 ibl...@coredial.com wrote:

You restored via command line or GUI?

On Monday, October 24, 2022, Jean-Francois Aubin <jfa...@gmail.com> wrote:
Hi, i have made a new centos 7 VM, when i try to restore voicemail.tar.gz configuration.tar.gz cdr.tar.gz from my old server centos6, i receive this error:

/usr/bin/sipx-archive:198:in `block (2 levels) in run': RESTORE cannot INITIATE: Could not collect backup from host 10.103.1.11 (RuntimeError)
from /usr/bin/sipx-archive:194:in `each'
from /usr/bin/sipx-archive:194:in `block in run'
from /usr/bin/sipx-archive:190:in `each'
from /usr/bin/sipx-archive:190:in `run'
from /usr/bin/sipx-archive:568:in `<main>'
/usr/bin/sipxagent-log-reader:18:in `match': invalid byte sequence in UTF-8 (ArgumentError)
from /usr/bin/sipxagent-log-reader:18:in `parse'
from /usr/bin/sipxagent-log-reader:33:in `digest'
from /usr/bin/sipxagent-log-reader:83:in `analyze'
from /usr/bin/sipxagent-log-reader:113:in `<main>'

Regards
J-F

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Iuliu Blaga

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Oct 24, 2022, 9:14:01 AM10/24/22

to Jean-Francois Aubin, sipxcom-users

Please restore the configuration only first, then send profiles and reboot

On Monday, October 24, 2022, Jean-Francois Aubin <jfa...@gmail.com> wrote:

Via gui.
Do you have the one liner for restoring with command line?

On Monday, October 24, 2022 at 1:31:50 AM UTC-4 ibl...@coredial.com wrote:

You restored via command line or GUI?

On Monday, October 24, 2022, Jean-Francois Aubin <jfa...@gmail.com> wrote:
Hi, i have made a new centos 7 VM, when i try to restore voicemail.tar.gz configuration.tar.gz cdr.tar.gz from my old server centos6, i receive this error:

/usr/bin/sipx-archive:198:in `block (2 levels) in run': RESTORE cannot INITIATE: Could not collect backup from host 10.103.1.11 (RuntimeError)
from /usr/bin/sipx-archive:194:in `each'
from /usr/bin/sipx-archive:194:in `block in run'
from /usr/bin/sipx-archive:190:in `each'
from /usr/bin/sipx-archive:190:in `run'
from /usr/bin/sipx-archive:568:in `<main>'
/usr/bin/sipxagent-log-reader:18:in `match': invalid byte sequence in UTF-8 (ArgumentError)
from /usr/bin/sipxagent-log-reader:18:in `parse'
from /usr/bin/sipxagent-log-reader:33:in `digest'
from /usr/bin/sipxagent-log-reader:83:in `analyze'
from /usr/bin/sipxagent-log-reader:113:in `<main>'

Regards
J-F

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Jean-Francois Aubin

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Oct 24, 2022, 11:17:36 AM10/24/22

to sipxcom-users

Hi, what do you say by send profiles? send to all 350 phones?

On Monday, October 24, 2022 at 9:14:01 AM UTC-4 ibl...@coredial.com wrote:

Please restore the configuration only first, then send profiles and reboot

On Monday, October 24, 2022, Jean-Francois Aubin <jfa...@gmail.com> wrote:
Via gui.
Do you have the one liner for restoring with command line?

On Monday, October 24, 2022 at 1:31:50 AM UTC-4 ibl...@coredial.com wrote:
You restored via command line or GUI?

On Monday, October 24, 2022, Jean-Francois Aubin <jfa...@gmail.com> wrote:
Hi, i have made a new centos 7 VM, when i try to restore voicemail.tar.gz configuration.tar.gz cdr.tar.gz from my old server centos6, i receive this error:

/usr/bin/sipx-archive:198:in `block (2 levels) in run': RESTORE cannot INITIATE: Could not collect backup from host 10.103.1.11 (RuntimeError)
from /usr/bin/sipx-archive:194:in `each'
from /usr/bin/sipx-archive:194:in `block in run'
from /usr/bin/sipx-archive:190:in `each'
from /usr/bin/sipx-archive:190:in `run'
from /usr/bin/sipx-archive:568:in `<main>'
/usr/bin/sipxagent-log-reader:18:in `match': invalid byte sequence in UTF-8 (ArgumentError)
from /usr/bin/sipxagent-log-reader:18:in `parse'
from /usr/bin/sipxagent-log-reader:33:in `digest'
from /usr/bin/sipxagent-log-reader:83:in `analyze'
from /usr/bin/sipxagent-log-reader:113:in `<main>'

Regards
J-F

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Iuliu Blaga

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Oct 24, 2022, 12:44:21 PM10/24/22

to Jean-Francois Aubin, sipxcom-users

To server(s)

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Jean-Francois Aubin

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Oct 24, 2022, 1:59:18 PM10/24/22

to sipxcom-users

Nice, thanks.

I try off hour and i keep in touch.

Also, it is possible to give me command line for take backup and made restore?

Regards!

J-F

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Iuliu Blaga

Sr. Support Engineer

215.297.4400 x

751 Arbor Way, Arbor Crest I, Suite 150, Blue Bell, PA 19422
coredial.com

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Iuliu Blaga

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Oct 24, 2022, 3:49:52 PM10/24/22

to Jean-Francois Aubin, sipxcom-users

Hi, I recommend you use the portal!

Usage: /usr/bin/ouc-sipxconfig-archive parameters

Create or restore configuration to/from an archive file.

Backup options:

 --verbose Restore the specified Configuration archive.

Restore options:

 --backup <archive> Backup Configuration archive.

 --restore <archive> Restore the specified Configuration archive.

 --no-device-files Do not include device uploaded files in backup.

 --tmp-dir <tmp-dir> Temporary backup file location

 --ipaddress <address> IP Address. Default 10.100.149.34.

 --domain <domain> SIP domain for new system. i.e. example.org. Default is to keep domain from archive

 --fqdn <fqdn of primary machine>

 Set FQDN of this primary machine

 --dryrun Don't actually restore db, but test the db migration process.

 --reset-pin default-pin Blindly reset all pins to given pin.

 --reset-password default-password

 Blindly reset all user portal passwords. Password is also used for IM and call center.

 --crack-pin default-pin When changing the domain and when restoring from backups for versions 4.4.0, attempt to recover original Voicemail PIN by brute force. If unsuccessful, reset users pin. Also, if user does not have an IM password, this pin will be used for that as well.

 --crack-passwd default-passwd

 When changing the domain and when restoring from backups for versions 4.4.0, attempt to recover original user PIN by brute force. If unsuccessful, reset users pintoken. Also, if user does not have an IM password, this pin will be usedfor that as well.

 --crack-pin-len length Maximum length of PIN to attempt. Default is 4. Higher values take exponentially more time.

 --no-restart Use this flag if sipxconfig is already stopped and you do not want this script to re-stop or start sipxconfig after it's done.

 --email-notifications Use this flag if you want to inform the users about their system accounts creation.

ouc-sipxconfig-archive --backup configuration.tar.gz --verbose

Voicemail

Usage:  /usr/bin/openucivr-archive

Create or restore configuration to/from an archive file.

 --backup <archive> Backup to the specified file.

 --restore <archive> Restore from the specified file.

 --tmp-dir <tmp-dir> Temporary backup file location

 --verbose Show each command that is run.

Restore options:

 --no-restart Use this flag if sipxconfig is already stopped and you do not want this script to re-stop or start sipxconfig after it's done.

openucivr-archive --backup voicemail.tar.gz --verbose

CDR

/usr/bin/sipxcdr-archive --backup cdr.tar.gz --tmp-dir /var/sipxdata/tmp

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