calls get disconnected on transfer

[tommy...@gmail.com]

hi there:

using sipxecs 4.2.1

current setup using analog lines via patton gateways. everything works great.

installed at&t fiber with a PRI handoff to an audicodes 1000. testing works fine except when trying to transfer a call from the auto attendant to an extension. get the 'Transferring call...' announcement, and then the call disconnects.

any ideas?

thanks1

tommy

[whata...@gmail.com]

Yep. u should upgrade on last stable.

[Mihai Costache]

Tommy,

In lastest sipxcom we have the Transfer by bridge option under System--> Voicemail
""
Bridge call for transfer through IVR / AutoAttendant (default transfer method use SIP REFER method) Enable this option to fix integration with ITSPs / SBCs that does not support SIP REFER and if you want to have ringback played while transferring call."""

Best Regards,

Mihai Costache

"No problem can withstand the assault of sustained thinking. "

                                -  Voltaire

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[Tommy Huie]

thank you for those tips! i'm upgrading this weekend so hope it works!

tommy

[Tommy Huie]

oops. cannot find System -> Voicemail path. went in via 'Dial Plan' but no 'Transfer by bridge' option.

any suggestions?

tommy

On Wed, Sep 16, 2015 at 10:48 PM, Mihai Costache <mihai.c...@ezuce.com> wrote:

[Tommy Huie]

ooops. using 15.06

[Tommy Huie]

argh. found it. it works! thanks...