Calls Coming in get Dropped

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Richard Giraldo

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Dec 4, 2019, 4:13:36 PM12/4/19
to sipxcom-users
Good Afternoon,

I have been playing with sipxecs-19.04.0-centos.repo.

I am able to make outside calls, however incoming calls do not make in. If someone can assist me that would be great!.

A quick insight, I upgraded from version sipxecs 4. I am using PfSense 2.4.4_3. Router

Here is that Packet Capture (Voip Server IP 192.168.18.43) 

20:59:36.867341 PPPoE PADI [Service-Name] [Host-Uniq 0x293C0000]
20:59:39.142786 IP 208.93.226.215.5060 > 192.168.18.43.5080: UDP, length 966
20:59:39.247978 IP 192.168.18.43.5080 > 208.93.226.215.5060: UDP, length 690
20:59:39.287618 IP 208.93.226.215.5060 > 192.168.18.43.5080: UDP, length 336
20:59:40.034453 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:40.134976 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:40.335094 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:40.735254 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:41.535413 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:41.750812 IP 192.168.18.43.57468 > 216.93.246.18.3478: UDP, length 28
20:59:41.881201 PPPoE PADI [Service-Name] [Host-Uniq 0x293C0000]
20:59:43.135609 IP 192.168.18.43.3480 > 216.93.246.18.3478: UDP, length 28
20:59:43.182676 IP 216.93.246.18.3478 > 192.168.18.43.3480: UDP, length 92
20:59:44.265712 ARP, Request who-has 192.168.18.1 tell 192.168.18.43, length 46
20:59:44.265727 ARP, Reply 192.168.18.1 is-at 00:eb:ca:a0:02:c1, length 28
20:59:44.383825 IP 192.168.18.43.49410 > 69.41.244.254.53: UDP, length 55
20:59:44.427690 IP 69.41.244.254.53 > 192.168.18.43.49410: UDP, length 55
20:59:44.428032 IP 192.168.18.43.33941 > 216.93.240.1.53: UDP, length 55
20:59:44.472673 IP 216.93.240.1.53 > 192.168.18.43.33941: UDP, length 55
20:59:44.472958 IP 192.168.18.43.58895 > 216.93.250.1.53: UDP, length 55
20:59:44.522657 IP 216.93.250.1.53 > 192.168.18.43.58895: UDP, length 55
20:59:45.644314 IP6 fe80::1:1 > ff02::1: ICMP6, router advertisement, length 152
20:59:46.923615 IP 192.168.18.43.54242 > 216.93.240.237.53: UDP, length 41
20:59:46.923670 IP 192.168.18.43.35608 > 216.93.240.237.53: UDP, length 41
20:59:46.923694 IP 192.168.18.43.36426 > 216.93.240.237.53: UDP, length 41
20:59:46.967664 IP 216.93.240.237.53 > 192.168.18.43.54242: UDP, length 200
20:59:46.973610 IP 216.93.240.237.53 > 192.168.18.43.36426: UDP, length 200
20:59:46.974358 IP 216.93.240.237.53 > 192.168.18.43.35608: UDP, length 200
20:59:51.901732 PPPoE PADI [Service-Name] [Host-Uniq 0x293C0000]
20:59:54.386641 IP 192.168.18.43.51256 > 69.41.244.254.53: UDP, length 55
20:59:54.437643 IP 69.41.244.254.53 > 192.168.18.43.51256: UDP, length 55
20:59:54.437998 IP 192.168.18.43.47431 > 216.93.240.1.53: UDP, length 55
20:59:54.471684 IP6 fe80::1:1 > ff02::1: ICMP6, router advertisement, length 152
20:59:54.517582 IP 216.93.240.1.53 > 192.168.18.43.47431: UDP, length 55
20:59:54.517916 IP 192.168.18.43.52046 > 216.93.250.1.53: UDP, length 55
20:59:54.567589 IP 216.93.250.1.53 > 192.168.18.43.52046: UDP, length 55
 
Where should I be looking at?

Richard Giraldo

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Dec 5, 2019, 9:44:36 AM12/5/19
to sipxcom-users
OK I have an update. Sip server is requesting a 407 proxy authentication required.

Is there a way to add my ITSP to allow this connection????

Michael Picher

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Dec 5, 2019, 9:48:11 AM12/5/19
to Richard Giraldo, sipxcom-users
Maybe you're provider is routing in on port 5060 udp instead of 5080 udp?

Michael Picher, VP of Product Management
eZuce, Inc.

5 Central Street, Suite 302

Stoneham, MA. 02180


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Richard Giraldo

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Dec 5, 2019, 10:00:16 AM12/5/19
to sipxcom-users
Found the problem. 
Under User-Aliases, the number did not match the ITSP User authentication number. 
Example: Your DID 0123456789. I had it 012-345-6789

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On Wednesday, December 4, 2019 at 4:13:36 PM UTC-5, Richard Giraldo wrote:
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