sipXcon 25.01 Configuration Issue

[sipXcom Newbie]

## sipXcom 25.01 Configuration Issue - Server Remains Configured with Internal Address

#### 1. Expected Behaviour
On a physical server with the lowest NIC configured with a private
address and the next highest NIC configured with a public address and
with `sipxecs-setup` initially run giving the private address as the
server IP, then `sipxecs-setup` re-run correcting the IP address to be
the public address followed by `service sipxconfig restart`, that the
changed-to-public address reflect in the single server configured as
"Primary" on the /sipxconfig/admin/commserver/LocationsPage.html page.

### 2. Actual Behaviour
On a physical server with the lowest NIC configured with a private
address and the next highest NIC configured with a public address and
with `sipxecs-setup` initially run giving the private address as the
server IP, then `sipxecs-setup` re-run correcting the IP address to be
the public address followed by `service sipxconfig restart`, the IP
address against the single server configured as "Primary" on the
/sipxconfig/admin/commserver/LocationsPage.html page remains unchanged
(as the private address).

Similarly:

/etc/sipxpbx/domain-config still shows the private address against

`SIP_DOMAIN_ALIASES`

and /etc/sipxpbx/sipxsupervisor-allowed-addrs.ini still only contains
private addresses.

The UI does not permit the single server configured as "Primary" to be
deleted or edited.

Short of reinstalling 25.01, is there a way to correct the server from
not listening on the right address or a way to "factory reset" 25.01?

Thanks in advance.

[Support]

Hello,

Yes, you may attempt to run the sipxecs-setup command with the --reset-all option to clear all previous settings.

Still beware some of those original settings can still be quite sticky in both generated config files and database tables, so the safest approach is likely to reinstall and run sipxecs-setup with the corrected parameters.

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