Hi Ramkumar:Just to confirm, you are using the sipX from the svn repository:Can you send a clean, complete log file with just one call, the failed one, with logging at DEBUG level.What is the server and end point on the other side?My first guess is that there is something wrong with the transaction data in the 100 response such that it does not match the INVITE, but I would need to look at the log and details.Cheers,Dan
We are facing voice quality issues and also dropped call issues with our SipXtapi implementation.... Close to 10% of the calls are dropped...I have provided the log information from SipX below for your reference and also a wireshark pcap file for the call flow..This is for a inbound scenario, where the dialer sends a 100 and later sends a cancel after 12 seconds of wait time...We have been trying to identify the root cause but to no available...SipXtapi v3.2.0Please help..See below some of the log entries...
"2014-10-06T17:58:18.222000":16137:INCOMING_PARSED:DEBUG:qorcwlchft21:SipClient-33:00000CC0:sipXtapi:"INVITE sip:70034...@10.4.152.59:5060;LINEID=14313c07926a SIP/2.0\r\nMax-Forwards: 70\r\nFrom: <sip:3...@10.3.36.49>;tag=as25dc6134\r\nTo: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>\r\nContact: <sip:341...@10.3.36.49:5060>\r\nCall-Id: 65bfff4576bf6e9b53f067a07265b7f...@10.3.36.49:5060\r\nCseq: 102 INVITE\r\nUser-Agent: Asterisk PBX 11.7.0\r\nDate: Mon, 06 Oct 2014 17:58:10 GMT\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH\r\nSupported: replaces, timer\r\nContent-Type: application/sdp\r\nContent-Length: 229\r\nVia: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rport=5060\r\n\r\nv=0\r\no=root 971436356 971436356 IN IP4 10.3.36.49\r\ns=Asterisk PBX 11.7.0\r\nc=IN IP4 10.3.36.49\r\nt=0 0\r\nm=audio 13534 RTP/AVP 0 101\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=ptime:20\r\na=sendrecv\r\n++++++++++++++++++++END++++++++++++++++++++\n""2014-10-06T17:58:18.223000":16138:CP:WARNING:qorcwlchft21:CallManager-44:000011B8:sipXtapi:"willHandleMessage: Ignoring SIP request for dropping call: 65bfff4576bf6e9b53f067a07265b7f...@10.3.36.49:5060"Thanks.
Hi Ramkumar:Just to confirm, you are using the sipX from the svn repository:Can you send a clean, complete log file with just one call, the failed one, with logging at DEBUG level.What is the server and end point on the other side?My first guess is that there is something wrong with the transaction data in the 100 response such that it does not match the INVITE, but I would need to look at the log and details.Cheers,Dan
We are facing voice quality issues and also dropped call issues with our SipXtapi implementation.... Close to 10% of the calls are dropped...I have provided the log information from SipX below for your reference and also a wireshark pcap file for the call flow..This is for a inbound scenario, where the dialer sends a 100 and later sends a cancel after 12 seconds of wait time...We have been trying to identify the root cause but to no available...SipXtapi v3.2.0Please help..See below some of the log entries...
"2014-10-06T17:58:18.222000": 16137:INCOMING_PARSED:DEBUG: qorcwlchft21:SipClient-33: 00000CC0:sipXtapi:"INVITE sip:70034...@10.4.152.59: 5060;LINEID=14313c07926a SIP/2.0\r\nMax-Forwards: 70\r\nFrom: <sip:3...@10.3.36.49>;tag= as25dc6134\r\nTo: <sip:70034...@10.4.152.59: 5060;LINEID=14313c07926a>\r\ nContact: <sip:341...@10.3.36.49:5060>\ r\nCall-Id: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060\r\nCseq: 102 INVITE\r\nUser-Agent: Asterisk PBX 11.7.0\r\nDate: Mon, 06 Oct 2014 17:58:10 GMT\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH\r\nSupported: replaces, timer\r\nContent-Type: application/sdp\r\nContent- Length: 229\r\nVia: SIP/2.0/UDP 10.3.36.49:5060;branch= z9hG4bK154c227a;rport=5060\r\ n\r\nv=0\r\no=root 971436356 971436356 IN IP4 10.3.36.49\r\ns=Asterisk PBX 11.7.0\r\nc=IN IP4 10.3.36.49\r\nt=0 0\r\nm=audio 13534 RTP/AVP 0 101\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101 telephone-event/8000\r\na= fmtp:101 0-16\r\na=ptime:20\r\na= sendrecv\r\n++++++++++++++++++ ++END++++++++++++++++++++\n""2014-10-06T17:58:18.223000": 16138:CP:WARNING:qorcwlchft21: CallManager-44:000011B8: sipXtapi:"willHandleMessage: Ignoring SIP request for dropping call: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060"Thanks.
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Hi Ramkumar:
I have had a look at the messages in the log and I cannot see anything wrong with the 100 Trying response. The transaction data in the 100 Trying appears to be identical to the INVITE. So I can see no reason that the Asterisk box should not match the 100 response to the invite.I would have expected that you would have sent 180 response from sipX sooner though. In order for sipX to emit a 180, you need to call the sipxCallAccept method.I am not an Asterisk expert, but I would guess that the Asterisk box is setup to cancel if it does not see a 180 or 200 within some time out period. You can either try to figure out how to configure the Asterisk to have a longer time out or you need to call sipxCallAccept sooner.Cheers,DanFYI, here is the message flow that I saw:2014-10-06T17:58:18.222000incomingINVITE sip:70034...@10.4.152.59:5060;LINEID=14313c07926a SIP/2.0Via: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rportMax-Forwards: 70
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>Contact: <sip:341...@10.3.36.49:5060>
CSeq: 102 INVITEUser-Agent: Asterisk PBX 11.7.0Date: Mon, 06 Oct 2014 17:58:10 GMTAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISHSupported: replaces, timerContent-Type: application/sdpContent-Length: 229v=0o=root 971436356 971436356 IN IP4 10.3.36.49s=Asterisk PBX 11.7.0c=IN IP4 10.3.36.49t=0 0m=audio 13534 RTP/AVP 0 101a=rtpmap:0 PCMU/8000a=rtpmap:101 telephone-event/8000a=fmtp:101 0-16a=ptime:20a=sendrecv
2014-10-06T17:58:18.221000SIP/2.0 100 Trying
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
Cseq: 102 INVITEVia: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rport=5060Contact: <sip:10.4.152.59:5060>Content-Length: 0
2014-10-06T17:58:25.643000outgoing:REGISTER
2014-10-06T17:58:25.666000incoming:REGISTER 401 Unauth
2014-10-06T17:58:25.685000outgoing:REGISTER
2014-10-06T17:58:25.690000incoming:REGISTER 401 unauth
2014-10-06T17:58:25.710000incoming:OPTIONS
2014-10-06T17:58:25.719000Outgoing:SIP/2.0 200 OK
From: "asterisk" <sip:as...@10.3.36.49>;tag=as7753c57a
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
Cseq: 102 OPTIONSVia: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK0dcffc7f;rport=5060Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, PING, INFO, MESSAGE, REGISTER, NOTIFYSupported: replacesContact: <sip:10.4.152.59:5060>Content-Length: 0
2014-10-06T17:58:25.721000Incoming:REGISTER 200 Ok
2014-10-06T17:58:29.904000Incoming:CANCEL sip:70034...@10.4.152.59:5060;LINEID=14313c07926a SIP/2.0Via: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rportMax-Forwards: 70
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
"2014-10-06T17:58:18.222000": 16137:INCOMING_PARSED:DEBUG: qorcwlchft21:SipClient-33: 00000CC0:sipXtapi:"INVITE sip:70034...@10.4.152.59: 5060;LINEID=14313c07926a SIP/2.0\r\nMax-Forwards: 70\r\nFrom: <sip:3...@10.3.36.49>;tag= as25dc6134\r\nTo: <sip:700...@10.4.152.59: 5060;LINEID=14313c07926a>\r\ nContact: <sip:341...@10.3.36.49:5060>\ r\nCall-Id: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060\r\nCseq: 102 INVITE\r\nUser-Agent: Asterisk PBX 11.7.0\r\nDate: Mon, 06 Oct 2014 17:58:10 GMT\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH\r\nSupported: replaces, timer\r\nContent-Type: application/sdp\r\nContent- Length: 229\r\nVia: SIP/2.0/UDP 10.3.36.49:5060;branch= z9hG4bK154c227a;rport=5060\r\ n\r\nv=0\r\no=root 971436356 971436356 IN IP4 10.3.36.49\r\ns=Asterisk PBX 11.7.0\r\nc=IN IP4 10.3.36.49\r\nt=0 0\r\nm=audio 13534 RTP/AVP 0 101\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101 telephone-event/8000\r\na= fmtp:101 0-16\r\na=ptime:20\r\na= sendrecv\r\n++++++++++++++++++ ++END++++++++++++++++++++\n"
"2014-10-06T17:58:18.223000": 16138:CP:WARNING:qorcwlchft21: CallManager-44:000011B8: sipXtapi:"willHandleMessage: Ignoring SIP request for dropping call: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060"
Thanks.
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Hi Ramkumar:
I have had a look at the messages in the log and I cannot see anything wrong with the 100 Trying response. The transaction data in the 100 Trying appears to be identical to the INVITE. So I can see no reason that the Asterisk box should not match the 100 response to the invite.I would have expected that you would have sent 180 response from sipX sooner though. In order for sipX to emit a 180, you need to call the sipxCallAccept method.I am not an Asterisk expert, but I would guess that the Asterisk box is setup to cancel if it does not see a 180 or 200 within some time out period. You can either try to figure out how to configure the Asterisk to have a longer time out or you need to call sipxCallAccept sooner.Cheers,DanFYI, here is the message flow that I saw:2014-10-06T17:58:18.222000incomingINVITE sip:70034...@10.4.152.59:5060;LINEID=14313c07926a SIP/2.0Via: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rportMax-Forwards: 70
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>Contact: <sip:341...@10.3.36.49:5060>
CSeq: 102 INVITEUser-Agent: Asterisk PBX 11.7.0Date: Mon, 06 Oct 2014 17:58:10 GMTAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISHSupported: replaces, timerContent-Type: application/sdpContent-Length: 229v=0o=root 971436356 971436356 IN IP4 10.3.36.49s=Asterisk PBX 11.7.0c=IN IP4 10.3.36.49t=0 0m=audio 13534 RTP/AVP 0 101a=rtpmap:0 PCMU/8000a=rtpmap:101 telephone-event/8000a=fmtp:101 0-16a=ptime:20a=sendrecv
2014-10-06T17:58:18.221000SIP/2.0 100 Trying
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
Cseq: 102 INVITEVia: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rport=5060Contact: <sip:10.4.152.59:5060>Content-Length: 0
2014-10-06T17:58:25.643000outgoing:REGISTER
2014-10-06T17:58:25.666000incoming:REGISTER 401 Unauth
2014-10-06T17:58:25.685000outgoing:REGISTER
2014-10-06T17:58:25.690000incoming:REGISTER 401 unauth
2014-10-06T17:58:25.710000incoming:OPTIONS
2014-10-06T17:58:25.719000Outgoing:SIP/2.0 200 OK
From: "asterisk" <sip:as...@10.3.36.49>;tag=as7753c57a
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
Cseq: 102 OPTIONSVia: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK0dcffc7f;rport=5060Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, PING, INFO, MESSAGE, REGISTER, NOTIFYSupported: replacesContact: <sip:10.4.152.59:5060>Content-Length: 0
2014-10-06T17:58:25.721000Incoming:REGISTER 200 Ok
2014-10-06T17:58:29.904000Incoming:CANCEL sip:70034...@10.4.152.59:5060;LINEID=14313c07926a SIP/2.0Via: SIP/2.0/UDP 10.3.36.49:5060;branch=z9hG4bK154c227a;rportMax-Forwards: 70
From: <sip:3...@10.3.36.49>;tag=as25dc6134
To: <sip:70034...@10.4.152.59:5060;LINEID=14313c07926a>
"2014-10-06T17:58:18.222000": 16137:INCOMING_PARSED:DEBUG: qorcwlchft21:SipClient-33: 00000CC0:sipXtapi:"INVITE sip:70034...@10.4.152.59: 5060;LINEID=14313c07926a SIP/2.0\r\nMax-Forwards: 70\r\nFrom: <sip:3...@10.3.36.49>;tag= as25dc6134\r\nTo: <sip:700...@10.4.152.59: 5060;LINEID=14313c07926a>\r\ nContact: <sip:341...@10.3.36.49:5060>\ r\nCall-Id: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060\r\nCseq: 102 INVITE\r\nUser-Agent: Asterisk PBX 11.7.0\r\nDate: Mon, 06 Oct 2014 17:58:10 GMT\r\nAllow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH\r\nSupported: replaces, timer\r\nContent-Type: application/sdp\r\nContent- Length: 229\r\nVia: SIP/2.0/UDP 10.3.36.49:5060;branch= z9hG4bK154c227a;rport=5060\r\ n\r\nv=0\r\no=root 971436356 971436356 IN IP4 10.3.36.49\r\ns=Asterisk PBX 11.7.0\r\nc=IN IP4 10.3.36.49\r\nt=0 0\r\nm=audio 13534 RTP/AVP 0 101\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:101 telephone-event/8000\r\na= fmtp:101 0-16\r\na=ptime:20\r\na= sendrecv\r\n++++++++++++++++++ ++END++++++++++++++++++++\n"
"2014-10-06T17:58:18.223000": 16138:CP:WARNING:qorcwlchft21: CallManager-44:000011B8: sipXtapi:"willHandleMessage: Ignoring SIP request for dropping call: 65bfff4576bf6e9b53f067a07265b7 f...@10.3.36.49:5060"
Thanks.
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