Netsapiens

[Alan Spurlock]

Has anyone used this with netsapiens?

I can make a call, to extension and to the PSTN, but I can not  receive phone calls. No logs in console either.

[Alan Spurlock]

figured it out

[Mitchell Crum]

Hey, I'm trying to walk this road as well, would you mind sharing a little more about your setup?

[Alan Spurlock]

I've already figured everything out. It's not as easy as you think.

You need to run. and run fast.

Some notes:

Do not hijack the main extension. You HAVE to use something else. I used XXXXd for desktop XXXXi or XXXXa for ios and android. 

You'll have to create these on the fly by the way (through their API). And you have to return the authUser and the authPass from the device you want to use.

If you do not, then call logging will be wrong and transferring from device to new device wont work either.

Also, Netsapiens dial translations ARE STILL BROKEN

I have SIP.js working perfectly fine with Netsapiens. But it sucks. (not SIP.js)

Netsapiens is hot garbage. But we're committed on a 3 year contract. 

My suggestion?

Drop SIP all together. SIP.js uses CHANSIP anyways.

All this tech is outdated. Use twilio or bandwidth

Dev will be required. 

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[Mitchell Crum]

I'll make these suggestions in the next meeting, But theres definitely a chance that we can't get away from Netsapiens, so what other pitfalls should I lookout for? Also did you write native apps for iOS and Android or did you figure out how to make it work with something like react native?