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Latrina Mosely
If someone watching Netflix on your account used soft subtitles to watch a foreign film, you might feel puzzled when you again open it and find the action covered up by unnecessary yellow text. Under this condition, you need to remove or turn off closed subtitles/captions on Netflix Apple TV, Roku TV, Samsung smart TV, etc. Fortunately, we have your demand covered here, irrespective of what device you're using.
Check your Netflix app version first before you enable closed subtitles or captions on Netflix movie or TV shows, since different Netflix app versions vary in some minor settings. Follow the specific guide based on your application version.
Providing, unluckily, Netflix subtitles are still missing or not working on your TV or smartphones, follow the workarounds mentioned in this Netflix subtitles troubleshooting article to make subtitles right.
Once in a while, you need to change your closed subtitles or captions on Netflix Apple TV, Roku TV, Samsung TV or mobile devices. Generally, Netflix shows the 5-7 most relevant languages grounded on your location and language settings. Therefore, you can change soft subtitles on Netflix among the highly related 5-7 languages. Steps are:
Step 3. Tap Dialog icon at either the top or bottom of the user interface. Unlike mobile device iPhone iPad or Android, language options on your smart TVs might appear at the bottom without the dialog icon. In such case, choose from the languages shown or tick Other to see all available language options.
Note: subtitles on, off and change are only applied to soft subtitles (aka. closed subtitles). As for hardcoded subtitles, it's out of the question to turn on/off hardcoded subtitles on Netflix, let alone change subtitle. Hardcoded subtitles (aka. open subtitles) are embeded into movie or TV show video image. They're integrated with video image, not a separate subtitle track file. If you insist on removing hardcoded subtitles, you have to rely on a video subtitle remover software to crop subtitles from video frame one by one.
Step 2. The subtitle option you previously chose will pop up. Select the Off option under Subtitles. So far, you successfully remove subtitles from Netflix movies or TV shows on Apple TV temporarily.
Indeed, knowing how to remove subtitles from your shows is a valuable Netflix tip for Windows users. It's important to note that, unlike the mobile app, Netflix for Windows doesn't automatically pause your video when you're adjusting the subtitles. If every second of your show is crucial to you, remember to press pause before beginning the above procedure. The process is straightforward, similar to the mobile app:
Extended Info: For subtitle options, the Caption Settings menu offers you with 3 different options to adjust the subtitles to your preference: Digital Caption Options, Caption Mode, and Separate Closed Caption.
If you follow the above steps to turn subtitle options from On to None on your Samsung Smart TV, but subtitles still won't turn off, you're then highly suggested to try another device to stream Netflix content. Because this problem only occurs on older versions of the Netflix app, disable Netflix closed captions or subtitles by using an alternate device.
Click here to see how to turn subtitles off on Netflix PS4, Xbox, Blu-ray player, as well as Mac/PC. Meanwhile, visit Netflix official help center to get more effective solutions to subtitles not turning off on Apple TV, Xbox One and other devices.
Kaley Torres is a self-motivated, creative editor with eight years of marketing and SEO experience, specializing in writing on DVD, video, audio, images, new digital contents etc. With a partiality DVD collection, Kaley also enjoys digitizing DVD and is keen to share her DVD video conversion solutions as well as video sharing tips on social media.
Hi YelloSno80. I assume you've turned captions off in Settings. To turn them off while watching a program on Apple TV 4, swipe down, then left on the remote touchpad. This should display the Audio options, and you can swipe around to turn off captions.
I just had the same problem, but when I went to the Settings > Audio & Video, I saw that Subtitles was set to English. I opened that menu and was able to turn it to the 'off' position. Problem was solved for me. Give that a shot.
Actually, found the solution. For some reason, when using ATV, if the captions have been turned on (in Settings/Audio&Video...) and then turned off, Netlix films will still show closed captions. The captions have to be turned off in Netflix.
Here's how: While the Netlix video is playing, press and hold the 'select' button on the Apple remote (not, as noted elsewhere on this board, the menu button. The button to press and hold on the remote is the large silver button in the center of the click wheel.) A short menu will appear with two options: English or Off. Choose Off and the captions will disappear for the Netflix film you're watching.
Every time we start a show on the Apple TV app, using our Vizio smart tv, closed captions/subtitles are on. I have to log out and back in each time in order for them to be turned off. Nothing in the settings works. Not even reset. The captions are shown through the app and not through Vizio. (Vizio remote has a simple CC button on it)
The iOS AVPlayer supports captions in one of two ways: Either encoding the captions with the CEA-608 standard (a modified version of CEA-708/ATSC legacy encoding) into the segmented MPEG2-TS video files, or by providing the captions in a segmented WebVTT file, which is specified in the master m38u playlist for the the HLS video. "Soft" subtitles (which can be toggled on and off) are supported by the WebVTT standard in a similar fashion to captions (they've both categorized as timed metadata); if you preferred "hard" subtitles (where they are "burned" into the video), you would provide the subtitle data to your video encoder during the transcoding process.
Are you trying to use srt files as subtitles? Because the AVPlayer built-in closed captioning on iOS must be encoded as part of the stream (check the AVPlayer documentation). Search for a video editing software that can insert srt into the video (note: this are not baked-in subtitles that are part of the video; you can turn them on-off).
A nice benefit of subtitles and closed captions on Hulu is that you can choose English or Spanish, when available, format captions, and each profile can manage captions independently. They can also be turned on and off based on the content being watched.
Cox Contour TV is a cable service from Cox Enterprises. Cox also offers a streaming device that works with any TV and provides access to Netflix, Prime Video, Hulu, Disney+ and other streaming services.
A streaming device, aka streaming media player, is a physical piece of hardware. It connects to your TV through the HDMI port and uses your internet connection to stream online content to your TV, making it possible to access all your favorite services in one location.
You can turn captions for Roku on or off for the device itself or within individual channels that you download. Note that the availability of captions through Roku depends on the service provider offering them.
My parents have a Smart TV and use Direct TV. They use closed captioning, as, at 87 years old, sometimes they have difficulty hearing. They are able to change the font size in the regular TV shows they watch and on Netflix, but we are having a hard time changing font size on Amazon Prime. Have followed Amazon directions but the font size is still the same size on TV.
As someone who sometimes has trouble hearing what characters in my favorite shows are saying, I get where ssmtmb's parents are coming from. So I was happy to try helping myself, using Amazon's posted instructions to figure out the solution to the problem. That's when I ran into a technical roadblock of my own.
I do most of my Amazon Prime Video watching on my 4th-generation Apple TV. And those instructions in the link above don't work with Apple's set-top box, as an Amazon spokesperson told me when I contacted the company to ask what I was doing wrong. (The relationship between Apple and Amazon when it comes to streaming video is ... complex.)
Fortunately, that same Amazon spokesperson provided some more detailed steps on how to adjust the closed-caption sizes for Amazon Prime Video that, hopefully, will help ssmtmb's parents set the text to their liking:
1. On a computer that's signed in to your Amazon Prime account, go to the Subtitles Settings page, and customize the look of the captions. You can change the color, font and opacity for up to four presets.
If that doesn't work, and you're viewing Amazon Prime through an app built into your smart TV, you'll want to look through the settings on your TV. Here are instructions from LG, Sony, Hisense, TCL/Roku for finding the closed-captioning settings on their smart TVs.
But what about Apple TV users like me? (Remember, those steps won't work for us.) Apple offers closed-captioning customization features of its own that work across apps like Amazon Prime Video and Netflix:
4. You can make sure closed-captioning is turned on here, but you can also click on Style, which lets you select from four presets or edit your own. However, if you just want bigger closed captions, the Large Text preset will do the trick.
As ssmtmb's parents discovered, adjusting the closed-captioning is much more straightforward on Netflix. The streaming service has a dedicated page outlining how to turn on subtitles for just about every device you can imagine. There are also instructions for customizing those captions depending on your device.
Hulu offers instructions for both its on-demand and live TV services. On connected devices, swipe up for info and settings when you're watching a show, and go to the Subtitles/Caption section to turn them on; you can customize the captions on most connected devices by going to the Account menu from Hulu's homepage, choosing Settings and then selecting Subtitles & Captions. On phones and tablets, Hulu suggests you change the caption size through your device's accessibility settings.
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