While NAS devices are generally reliable for storage, they can still experience failures. If you find yourself unable to access data stored on a NAS, you may attempt data recovery using specialized NAS recovery software. Typically, NAS data recovery involves retrieving the disks from a NAS, connecting them to a PC, and utilizing data recovery software to extract files.
Below are instructions for a comprehensive NAS data recovery process, which entails turning off the device, removing the drives, and connecting them directly to a PC. If your NAS is operational, and you only need to recover a few deleted files, you can first attempt data recovery directly from the functioning NAS device in read-only mode, as described here.
In case the array is not visible in ReclaiMe File Recovery, it is essential to perform RAID configuration recovery first using ReclaiMe Free RAID Recovery software. Once the parameters are identified, proceed by selecting "Run ReclaiMe to recover data" within the ReclaiMe Free RAID Recovery tool. For a comprehensive tutorial, please click here. Click here for detailed tutorial.
I accidently deleted files off my NAS and quickly started searching for a recommended software to do the recovery with. I came across Reclaime and it has worked well with no issues. I'm happy to have the data back in my own hands.
I used ReclaiMe to restore deleted files from an accidentally factory-reset Buffalo Linkstation running Raid0. Overall, it did what it claimed to do, which was locate and restore files not overwritten after the reset. There was some weirdness in the results, such as 10GB shortcut files, JPEGS being identified as DOCX, etc. The search filters are surprisingly robust. They could do with a bit more granulation in functionality, but overall they helped me filter out erroneously discovered files.
License delivery is via email. If the email message does not arrive within 30 minutes of completing the order, please check your email spam folder for a message with the key; every once in a while keys get trapped in spam filters.
We provide 30-day money back guarantee. The reason for a refund can only be the discovery of a technical malfunction of the software that does not allow it to perform its main function. Each case of such a malfunction is checked by our technical support department via remote connection. If there are no claims about the performance of the product, money back is not provided.
FINAL CONTRACT. This is a legally binding contract that should be read in its entirety. This End User License Agreement (further referred to as "Agreement") is a legal agreement between you (either an individual or an entity), the licensee, and ReclaiMe team and its affiliates and suppliers regarding the use of ReclaiMe File Recovery, the "Software" and all the upgrades and revisions of the Software. This Agreement is applicable whether you obtain the Software directly from the ReclaiMe team, or through any other source. "You" means the individual person installing or using the Software, or the authorized person on behalf of an organization for which the Software is downloaded or installed. This Agreement supersedes any prior agreement or understanding, whether written or oral, relating to its subject matter.
USE OF THE SOFTWARE. Use of the Software provided with this Agreement constitutes your acceptance of these terms. If you do not agree to the terms of this Agreement, do not install and/or use the Software. User's use of the Software is conditioned upon compliance by user with the terms of this Agreement. Each Licensed Copy of the Software may be installed by a single person, either individual or on behalf of an organization, on any number of computers this person personally owns, or controls in accordance with organization rules. Each installation of the Software may be then used simultaneously as long as it is the owner of the license who uses the Software.
UNAUTHORIZED USE. You may not use, copy, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the Software except as provided in this Agreement. You may not create derivative works based on the Software, nor permit anyone else to do so. Any such unauthorized use shall result in immediate and automatic termination of this Agreement.
LIMITED WARRANTY. The Software and all accompanying materials are distributed and provided AS IS and with no warranties of any kind, whether expressed or implied. In particular, there is no warranty for the quality of data recovery. You hereby assume the entire risk of all use of the Software covered by this Agreement. This disclaimer of warranty constitutes an essential part of this Agreement. Some jurisdictions do not allow limitation or exclusion of incidental or consequential damages, so the above limitations may not apply to you in full extent. In no event shall any liability exceed the license fee paid to ReclaiMe team.
LIFE-CRITICAL APPLICATIONS. You are not authorized to use the Software in applications or systems where its failure to perform can reasonably be expected to result in a significant physical injury or in loss of life. Any such use is entirely at your own risk and you agree to indemnify ReclaiMe team from any and all claims or losses relating to such unauthorized use.
There can only be a single instance of each file. That is, if the file is first put into RAW section, and later its location in the filesystem and name are discovered, the file is moved (not copied) from RAW to its appropriate location. However, files can still appear in a RAW section even in a perfectly correct filesystem recovery. This is because some files can contain other files, like ZIP may contain JPEGs in it. In this case, RAW section may contain "inside" files from the ZIP or other container file.
You should try out ReclaiMe Pro using a trial key. There are no functional limitations in evaluation except the disabled copy option. Once you place an order, we assume that you have already tested the software and are satisfied with quality; therefore, all orders are final and nonrefundable.
USE OF THE SOFTWARE. Use of the Software provided with this Agreement constitutes your acceptance of these terms. If you do not agree to the terms of this Agreement, do not install and/or use the Software. User's use of the Software is conditioned upon compliance by user with the terms of this Agreement. Each Licensed Copy of the Software may be installed by licensee on any number of computers licensee owns. All installations of the Software may be then used simultaneously.
TELEMETRY DATA. The Software reports certain data back to its developers. The data does not intentionally include any personal data or file contents. However, parts of the Storage Spaces metadata, and parts of filesystem metadata are occasionally sent. This mechanism is used to improve quality and performance of the Software and cannot be turned off. If you do not want these kinds of data to be sent to the developers, do not use the Software.
TECHNICAL SUPPORT. The licensee can request technical support for the Software via appropriate electronic communication (as defined on the ReclaiMe team web site) for 365 days from the date of purchase. Due to the nature of data recovery it is not guaranteed that any particular recovery incident can be solved to an acceptable quality of extracted data.
GHOST RECOVERIES. Technical support covers issues associated with Software bugs and general data recovery advice. Technical support does not include ReclaiMe team doing specific recoveries for Licensee, either using actual hardware or via remote control services. Specific recoveries may be done for an additional fee on a case-by-case basis.
SOFTWARE UPDATES. The licensee can update the Software to new versions published within 365 days from the date of purchase. After 365 days expire, the licensee can continue using any of the previously obtained versions of the Software, but not the versions released after the expiration point.
All of us get used to ignore system requirements when installing software thinking that all tools are designed to run on a regular PC. However, Storage Spaces recovery is not an ordinary task to solve which you need large amounts of resources. So we strongly recommend you learn carefully the minimum system requirements for a PC on which you are going to recover Storage Spaces. Otherwise, you risk wasting a lot of time and getting no result.
I have a DX4000 (PN WDBLGT0080KBK-41) 80 TB NAS that lost the dual Gig ports on the back of the unit. Network not available message coming up. I believe that all 4 drives are fine, but we cannot access the data on them. I am trying to either locate another used unit to see if we can simply remove the drives and get back up and running. Is this possible? Are the chassis all the same for the DX4000 or do I need to look for an identical DX4000 that I have now. Is there a current WD NAS that will allow us to use the same drives (MODEL: WD3009FYPX-09AAMB0) in a current system? If not, can we send the drives out to be read/copied so that we can restore the system. Thanks in advance. Brian Baxter
Came into the office Monday morning and the error message appeared (network disconnected or offline). Made sure router was working and that cables were good. We were only connected one of the two available ports on the back of the unit. Tried other port with no success. No light at either port. Opened up the unit to look for obvious damage and saw nothing abnormal. I took it to a computer repair facility yesterday
I believe our technician attempted or did the recovery. I believe the disks are fine. Just no way that I know of to export the data. It has 2 USB ports, but no video card to see what is happening I will check with our tech in the morning. I believe this is a know issue with this particular NAS. Thanks for all the research and help in this matter. Next to IMPOSSIBLE to get in touch with WD. Was on chat hold for 2+ hours yesterday with no success
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