Winrar Upload
Arnaude Kubiak
However when uploading the file through media library, and then using the post media/file widget to choose that file, then it works.
But I want to drag n drop it so that the file gets uploaded and at the same time already appear on the post content
1. Switch to one of the default WordPress themes to see if the problem is still available for the new theme as well. Try 2-3 different themes.
2. Deactivate plugins one by one and check if issues get solved on the deactivation of any of the plugins.
3. Clear cookies & cache or try checking the issue in a new browser or incognito mode.
4. Try a few other different zip files.
A solution is offered by a user in that issue, He has created a plugin _upload to fix this issue. You can try the plugin or just copy the code snippet and use it in your child theme and check if that solution works for you.
I have created a Rise eLearning module, published it for LMS (SCORM 1.2) and attempted to import the .zip to Successfactors LMS. However, I keep getting this error: An error was detected: getzipFile(filename,uploadID,addXMLFilesOnly) error occured while retrieving the file from db. I have researched on SuccessFactors Help portal and they recommend removing the from the manifest file and re-zipping. However, I cannot find any reference in the manifest file.
Also, are underscores considered special characters? I've found that the character assets in the Articulate Content Library all have underscores in the filenames, so it seems unlikely that this is the issue, but I'm grabbing at straws right now.
Alyssa, Sarel's "fix" does not resolve my issue. I have removed the hyphens from the course title (that appears on the zip file) and the course still "Fails" in SuccessFactors LMS. I am able to publish both Storyline and Studio courses without issue, but those are both desktop applications with a 2-step zipping process. Something is different with Rise. I'm thinking that since Rise is web based and has a 1 step zipping process that it must be publishing a zip file with different attributes.
We generally compare the behavior in SCORM Cloud to your LMS experience to try to parse out Rise 360 issues versus LMS issues. We are happy to help you with that testing if you'd like to share your output file here!
Hi Stephen, thanks for replying. Through my various troubleshooting I did find that unzipping the Rise file an zipping it with WinRAR was successful. However, it does not work when I used MS Zip or WinZip. My issue is that WinRAR is not an approved application for my company, so I now have to go through the process to get it approved. Also, WinRAR is not free so we will now be required to purchase several licenses for all of our Articulate Admin. This is just an extra expense and effort that I would prefer not to have to deal with, as I'm sure you understand. I was just hoping to find a way for Articulate Rise to publish the same type of file that is published with Studio or Storyline. Thanks again for your suggestion!
Hi Alyssa, I have successfully uploaded the Rise published zip to SCORM CLOUD without issue. The problem is that the type of zip file published (web based) by Rise does not work in SuccessFactors LMS. The application based zip files published by Storyline and Studio work perfectly in SuccessFactors LMS. Please see my reply below to Stephen Wilhite. Thanks!!
Let's try this: create a brand new Rise 360 course with just one lesson and minimal content. Export that course, then upload the zip file to SuccessFactors without modifying it in any way. I'd like to see if you get the issue on all courses.
Also, would you mind sharing a copy of the troublesome course with our team? Please use this link to start working with one of our Support Engineers, and they'll send you the next steps.
Hi Alyssa, I have created many modules in Rise and none of them will work in SuccessFactors, so I wanted to clarify that this is not an issue with just one course. I attempted to create a ticket and upload a new file for your review, but the case will not submit. I have tried to open the case twice and both times the page just freezes after clicking Submit Case. I have tried to load the zip file in this reply, but it is not allowed either. I believe my company has a policy in place that is not allowing me to upload the zip file to this website. I do not have any means to send you the file. Any suggestions?
We started experiencing the same issue with Rise360 files published in SCORM after 2020-08-14. Our published files before this date work fine in SuccessFactors. We did figure out a way that worked for us; although, not exactly convenient (but it works).
Hello, Paul. Thank you so much for that comprehensive demo of what works for you. It looks like, essentially, you're just re-zipping the contents of the original extracted project with no other changes. Is that correct?
Dana, I've had 100% positive results using the standard Windows Explorer compression utility (select all files > right-click > Send to > Compressed (zipped) file). You shouldn't have to purchase a 3rd party tool.
Hi Paul, I found a similar workaround. We tried WinZip and MS Zip, but couldn't get them to work. When we tried to unzip and rezip with WinRAR then the package would upload. So, WinRAR has been our savior for this issue. Thank you so much for sharing your workaround!
Are we still waiting for a solution for this issue? And, by solution, I don't mean "unzip and rezip the exported course files". I am referring to an actual solution, where Rise will use a compressing format/method that will create zipped files that will be accepted by SuccessFactors.
Please understand that I am way beyond the "test your course in ScormCloud" step. I've done that already and it works but that doesn't necessarily mean that there is nothing that Articulate can do to solve this issue.
Same here Simone. We have had to purchase additional software (WinRAR) to unzip and rezip the Rise files, because no other zipping program would work for us. It is extremely frustrating that Storyline and Studio work fine, but Rise does not. I have over 175 Learning Administrators in our SuccessFactors LMS and I am the only one with the software (WinRAR). It is a full-time job just zipping and unzipping content.
You might be wondering why RAR files are used instead of ZIP files which are immediately accessible natively through the computer. The difference is that RAR supports error recovery and multi-volume archives making it much easier to transfer and download complex networks of files and folders.
So when would you use a RAR file? To start with, compiling a long list of files like images or audio files into a single downloadable RAR file will speed up the transfer and download times when sending it to a friend or colleague.
WinZip will then create the Zip file as per your instructions, and you can share it or store it as you like. The size of the archive should be much less than the sum of the individual files thanks to its high quality compression, giving you the option to upload and download it quickly.
Sorry, it seems that you are trying to re-upload the wrong ZIP file. Would you once again have a closer look at the support article and see how to retrieve the ZIP files that are stuck at your browser while trying to sync your data with the KoBoToolbox server.
Thank you for the quick reply. The issue is with the ZIP creation. I would like to download already submitted forms from the previous account and bulk upload them into the new account. Is there any feature for this? The support article is for forms that were not yet submitted to the server (due to offline work) and does not fully reflect our challenge.
When working with large files that are stored in the cloud, it can sometimes take several minutes (or longer!) to open a file since the data needs to be transferred from the cloud to your computer before the file can open. This delay is directly related to your internet speed.
In order to store large files in Clio that exceed the 5GB single file upload limit, the file will need to be broken up into smaller pieces that do not exceed 5GB each. The easiest way to do this is by creating a spanned zip file. This can be done using a file archiver such as WinRAR or 7-Zip. These programs are available for free download, but any file archiver may be used:
A WinRAR window will open. In this window select the "Split to volumes, size" drop-down and select from the choices provided or enter your own file size. This setting determines the size of each file WinRAR will split the large file into. Once a selection is made, click OK.
Now that the large file has been split into smaller files you can upload each separate file into Clio without exceeding the 5GB single file limit. Just move all files into a folder and upload to the desired location in Clio.
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Hello,
I'm asking for help with a problem that I'm not able to solve in any way. I have a site on a sharepoint 2013 farm that contains .rar files.
Users had uploaded them using the file explorer (now no longer usable since internet explorer is no longer supported)
File Transfer Blocked
Transfer of the file you were trying to download or upload has been blocked in accordance with company policy. Please contact your system administrator if you believe this is in error.
According to the research, the issue seems to be caused by a firewall. In this situation, exceptions will need making in whatever software policy or firewall/proxy is blocking the file type, to solve the issues.
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