Re: Total Quality Management By Sunder Raju Zip
Joao Charlesbois
Total Quality Management by Sunder Raju Zip
Total quality management (TQM) is a management philosophy that aims to achieve customer satisfaction, employee involvement, continuous improvement, and supplier partnership through the application of various principles, practices, tools, and techniques. TQM is widely adopted by many organizations in different sectors, such as manufacturing, service, education, health care, and government. TQM can help organizations improve their quality, productivity, competitiveness, and profitability.
One of the books that provides a comprehensive and practical guide to TQM is Total Quality Management by Sunder Raju. This book covers the concepts and principles of TQM, as well as the tools and techniques for implementing and sustaining it. The book also includes case studies and examples from various industries and countries to illustrate the benefits and challenges of TQM. The book is divided into two parts: Part I covers the principles and practices of TQM, such as leadership, customer satisfaction, employee involvement, continuous process improvement, supplier partnership, and performance measures. Part II covers the tools and techniques of TQM, such as statistical process control (SPC), quality systems, benchmarking, quality function deployment (QFD), quality by design, experimental design, Taguchi's quality engineering, products liability, failure mode and effect analysis (FMEA), total productive maintenance, ISO 14000, and management tools.
The book is available in both print and digital formats. The digital format can be downloaded as a zip file from various online sources. However, some of these sources may not be reliable or secure. Therefore, it is advisable to download the book from a trusted and authorized website or platform. Alternatively, the book can be purchased from a reputable bookstore or online retailer.
Total Quality Management by Sunder Raju is a valuable resource for anyone who wants to learn more about TQM and how to apply it in their organization. The book provides a clear and concise explanation of the concepts and principles of TQM, as well as a detailed and practical description of the tools and techniques of TQM. The book also offers insights and tips from real-world experiences and best practices of TQM. The book is suitable for students, teachers, researchers, managers, consultants, practitioners, and anyone who is interested in or involved in quality management.
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