I would like to know the best practice for isolating changes too.
What I've done, is to make a copy of the website. When (if) updates come, I'll put those in a new directory, to see what updated, then manually apply the same updates to my modified source.
I'd be very interested in your modifications. Isn't open source great?
I struggled with the install due to different SQLServer names, but got past that, and am just now looking at how to customize it.
I also wanted to look at making a way that different customers can look at their companie's cases without seeing any other company. Ideally, when they create a user, I could have a lookup table that looks at their email domain, and automaticaly assigns the company.
We're runing a ticketing system for constulants during an ERP implementation, so this would be critical for us, but I realize it'll be a modification.
I'd also like to see a .Net extention that allows you to login via your doman user name / password. Has anyone done this?
== John ==