I was able to put a sample project together witnessing this timeout
and also demonstrating a work around.
https://github.com/gorsuch/thin-timeout-example
Let me know if the README is not sufficient. I haven't jumped into
the sinatra codebase to see if there is a better way around this, but
this might work for you.
Best,
Michael Gorsuch
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thin -t 60
default timeout is 30 seconds.