sending email with accented character

[MassimoA]

Hello everybody,
from few days i have a problem when the SGS system send a notification mail.

From what i see, in the object field the character "à" is replaced with this string:

"=".strtoupper(dechex(ord("�")))"=".strtoupper(dechex(ord("�")))?

Why?
How i can resolve it?

Thanks
Massimo

[Patrick Pliessnig]

Hi Massimo

Maybe the problem is utf-8 encoding of sgs files and the php ord() function.
ord() function an utf-8 do not seem to work together:

http://php.net/manual/en/function.ord.php

The problem seems to be linked with smtp.php.
If this is true, the solution is probably to update smtp.php with a newer version.

Maybe you can localize where the error appears exactly in the code.

Patrick

[Massimo Arnaudo]

Hello Patrick,

i noticed that this error appear when i modify a companies asset, and not p.e. when i modify an tasks asset.

I look for in the system events, but do not appear an error about this, so i have activated the DEBUG.

Now, every time i do something appear this:

<error>DEBUG  INFO set names 'utf8', sql_mode = ''</error><br>

It not seem an error of smtp, because i think it should be in every folder: what do you think?

Thanks

Massimo

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[Massimo Arnaudo]

Hello to all,
I solved the problem with the accented character, turning it around.

In the table SIMPLE_SYS_TREE I tried the number of the folder that contains the word with the accented character and I replaced it with a word without accented character. 😉

Massimo

[Patrick Pliessnig]

Thank you for the info, Massimo