If you are looking to level up your current mix of security solutions, consider simplifying things with a VIPRE packaged solution. These packages combine best-of-breed email, endpoint, and training solutions into one complete solution to meet the core security needs of organizations large and small. Each solution provides complementary layers of protection, covering email, endpoints, and your end users to bolster your defenses.
Endpoint Detection and Response (EDR) solutions are one of the tools SMEs can use to fend off enterprise-class attacks. In 2022, there were over 10,000 new ransomware variants discovered in the first half alone:a danger because new variants can slip past legacy tools like your average antivirus. You need Next Generation Antivirus and AI-based capabilities that can spot Indicators of Behavior and sift through disparate data streams looking for patterns. This puts small and underprepared organizations using legacy solutions at risk.
A: Although the official End-of-Life date for these products is November 30, 2021 these products will continue to function for some time after that date. Because they will be unsupported, however, you will not be able to contact Support for assistance with any issues aside from upgrades, and at some point, the active definition updates will stop working. As a result, we strongly recommend that you arrange to upgrade your systems prior to the EOL date.
A: Most customers of these products have license renewal dates coming up between now and Nov. 30, 2021. Our recommendation is that you wait until your renewal date, and then upgrade as this will be a simple transaction. If, however, your organization is at a particular risk for targeted attacks, you might consider upgrading sooner to take advantage of the advanced protective capabilities of VIPRE Endpoint Security.
A: We will allow customers to renew for 1 year periods up to Nov. 30, 2020, but as any renewal thereafter would have you purchasing a product that will be unsupported for part of its lifetime, after Nov. 30 2020 we cannot in good conscience allow you to renew without upgrading to a supported product. Unfortunately, we cannot offer partial-year renewals either.
A: For VIPRE Antivirus Business and Business Premium, you have essentially two choices: VIPRE Endpoint Security Cloud and VIPRE Endpoint Security Server. VIPRE Endpoint Security Server will be the easier upgrade, as once you have your new license key you can most likely just install the new Server on top of your old installation, and then update your agents. In general, all of your policies and settings will migrate over as is. Upgrading to VIPRE Endpoint Security Cloud is slightly more difficult; we provide a Migration Tool to copy your policies into your new cloud-hosted site and to assist with agent migration, but you do have to run through that migration process (Upgrade Assistance is offered by our Support team). On the other hand, by upgrading to Cloud, you can also retire your former server hardware and free up any maintenance resources allocated to that system, as we will take care of it for you. With Cloud, you also get much more advanced threat investigation and security visibility through our Cloud console. Note also that if you are pressed for time now, you can upgrade to Server now and migrate to Cloud later for a nominal setup fee.
For VIPRE for Hyper-V, there is no direct replacement but our recommendation is to simply install VIPRE agents on your individual client VMs. The purported benefits of the Hyper V-hosted agent were intended to save resources by sharing them at the hypervisor level; in practice, no such performance savings are seen until you are hosting hundreds of VMs on the same hypervisor. Also, the more advanced threat detection techniques must run locally within the VM, for example, the process behavior analysis based on machine-learning techniques.
A: There are a small number of VIPRE customers who purchased longer-term multi-year licenses and who unfortunately have licenses that extend beyond the declared EOL date for these products. We will be proactively reaching out to you to assist with the upgrade process, as we do not want to wait until your current renewal date to make the change.
A: VIPRE wants to make this process as smooth as possible with as little impact on our customers as possible. We have a variety of options and incentives at our disposal to help with the upgrade process, and we encourage you to reach out to our Sales team or one of our amazing partners to discuss your options.
A: We will not be automatically renewing subscriptions for these products. However, when you upgrade to VIPRE Endpoint Cloud or VIPRE Endpoint Server, we will be happy to re-enroll you in our auto-renew program for continuous protection.
A: Endpoint Security is very similar to the product you already know and love, but with several additional advanced features. The most important feature from a security perspective is the fully automated process behavior analysis that can stop even zero-day advanced threats by leveraging machine learning techniques, but you also get add-ons such as DNS Protection, Web Access Control, and Patch Management. You will also get the benefits of a modern, well-supported product undergoing continuous innovation. -protection/endpoint-solutions/
Note that VIPRE Endpoint Security routinely gets high ratings and wins awards across several independent testing agencies such as AV Comparatives, AV Test, and Virus Bulletin. This product is one you can depend on.
A: As of Nov. 30, 2020, these products fall out of General Support and enters the Assisted Support phase. Essentially what this means is that we cannot guarantee that any patches will be produced to fix any product bugs discovered, but that you will still receive full configuration support. For a full definition and explanation, see -resources-legal/resources-product-lifecycle-policy
Vipre follows a clear pricing model and their site gives a clear overview of their EDR platform's features. Setup is quick and agent deployment takes only minutes. Sadly our Vipre agent had issues with updates and threat detection.
Vipre EDR (Endpoint Detection and Response) is one of their flagship products. The main website describes their platform as 'easy to use' and 'resource sensitive'. Has Vipre produced one of the best endpoint security software platforms, or is this snake oil security.
When we visited the main product page for Vipre EDR, we were pleased to see that there's a basic pricing model of $60 per seat, for up to 10 seats, billed annually via automatic subscription, unless you email to cancel .This makes Vipre EDR one of the more competitively priced EPP (Endpoint Protection Platforms) we've reviewed.
Interested parties who want to try out the platform can request a demo via the main website, to test out the interface and simulate attacks. You can also request a trial of Vipre EDR in order to run your own tests, as we did in order to write this review.
Vipre develops a number of cybersecurity products, so we were grateful to find a dedicated page on their site comparing the features of their Vipre EDR (the focus of our review) with Vipre ESC (Endpoint Security Cloud) and Vipre Endpoint Security Server.
The Vipre website also has an excellent overview of the platform, which clarifies that Vipre EDR has all the anti-malware capabilities contained in their ESC platform. This includes AI-driven malware detection, network intrusion detection, DNS protection, web exploit detection, and anti-spam engines.
Vipre also claims the platform has additional security measures, including correlation engines that combine raw events, security events, and contextual data to identify zero-day, "living-off-the-land", and gray zone threats not detectable by regular antivirus.
These are bold claims, which we were eager to explore in our tests. During setup (see below), we were able to confirm the platform's other advertised features such as application scanning, a remote shell to allow network managers to perform operations on endpoints, as well as patch management tools.
There's a dedicated trial signup page for Vipre EDR. The website requires a 'business' email address in order to receive a link which caused issues for our reviewer, who's a long-time GMX user but the good people of Vipre were happy to help us to set up a trial account on the beta version of the platform.
Currently agent software is available for both Windows (from Windows 7 SP1 onwards) and macOS. We were sorry to see that Linux and mobile devices weren't listed, though we later learned the console has an excellent mobile interface (see below).
When downloading the installer (in MSI format) for Windows, we had a slight comedy of errors, as Microsoft Edge warned us that the file wasn't "commonly downloaded". We imagine Vipre will want to speak to Microsoft about this false positive, as the agent is legitimate software.
Although the installer told us the process would take several minutes, the agent was up in less than 30 seconds. We say 'up' rather than 'up and running', as upon launching we tried to run updates to threat definitions, only for the update to fail. We tried several times more, disabled our VPN and even used a cellular connection with the same result.
After removing and reinstalling the agent, we next attempted to manually update the threat definitions by downloading a data file directly from Vipre's dedicated page. In practice this feature exists for security reasons e.g. to update air-gapped networks but we felt it was the best way to run the update. Once again, however, the update failed. This meant we were unable to run any security scans, as this required an updated threat database.
We were also surprised to see that the agent claimed that Vipre's "Active Protection" feature wasn't switched on, as the policy supposedly used by the agent ('VSM Laptop'), should have had this enabled.
Having lamented the Vipre Agent's inability to update itself or scan for threats, we can't praise Vipre EDR online portal enough. As readers have learned, the main dashboard provides an excellent broad brush overview of endpoints.
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