Issue 503 in simile-widgets: Issune in Event/Interaction tracker salesforce package

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Feb 11, 2014, 3:13:08 PM2/11/14
Status: New
Owner: ----
Labels: Type-Defect Priority-Medium

New issue 503 by Issune in Event/Interaction tracker
salesforce package

We have installed a Event Tracking unmaged package on Full Copy sandbox
(cs16 instance). We are not able to open any visual for pages from that
Every time we click to open the page, the page shows up get redirected to
URL ""
and the error shown is

The name can only contain underscores and alphanumeric characters. It must
begin with a letter and be unique, and must not include spaces, end with an
underscore, or contain two consecutive underscores.

We verified the behavior on other sandbox which is a developer sandbox(cs
14 instance) and the same pages works fine. We also verified on developer
instances and there also it works fine. Not sure but seems like it has to
do something with server instance. Can you please look in to this.

Package Name=Event/Interaction Tracker

Try to open any VF page = EIT_Timeline, EIT_Timeline_Contact,
This will throw error.

What is the expected output? What do you see instead?
Page should open

What version of the product are you using? On what browser and what
operating system? I am using version 1.24

Please provide any additional information below.

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