ERROR: softwareupdate error: 100

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Kevin Murimi

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Nov 27, 2017, 4:45:44 AM11/27/17
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Hi guys,                                                                                                                                            

Been unable to push the High Sierra update to my client Macs even after setting a force install by date in Simian admin . I get the below log when I attempt to fetch updates. This is only started happening recently as I've been able to do prior Sierra updates. Just FYI, I have disabled automatic updates on the client Macs if it matters. Anyone had a similar issue before? If so, how did you handle it? Thanks all.                                                                                                         

: managedsoftwareupdate is configured to process Apple Software Updates only.

Checking Apple Software Update catalog...

    Caching CatalogURL https://cxxxxx.appspot.com/applesus/eyJoZWFkZXIiOiAib3NfdmVyc2lvbj0xMC4xMi42fHRyYWNrPXN0YWJsZSIsICJjb29raWVzIjogIkF1dGgxVG9rZW49TVRRMk1UY3pOVFEwTmpVNU5UQTFPRFk1TURnM056TXlOVGsyTlRFME5UazROalk0TlRVMDsgc2VjdXJlOyBodHRwb25seTsifQ==

    Options: {'logging_function': <function display_debug2 at 0x10bbc4d70>, 'ignore_system_proxy': None, 'additional_headers': {'User-Agent': u'managedsoftwareupdate/2.8.2.2855 Darwin/16.7.0 (x86_64) (MacBookPro12,1)'}, 'file': '/tmp/munki_swupd_cache/mirror/apple.sucatalog.download', 'cache_data': {

    "last-modified" = "Wed, 01 Nov 2017 07:21:18 GMT";

}, 'url': u'https://cxxxxx.appspot.com/applesus/eyJoZWFkZXIiOiAib3NfdmVyc2lvbj0xMC4xMi42fHRyYWNrPXN0YWJsZSIsICJjb29raWVzIjogIkF1dGgxVG9rZW49TVRRMk1UY3pOVFEwTmpVNU5UQTFPRFk1TURnM056TXlOVGsyTlRFME5UazROalk0TlRVMDsgc2VjdXJlOyBodHRwb25seTsifQ==', 'follow_redirects': True, 'download_only_if_changed': True, 'can_resume': True}

    URLSession_task_didReceiveChallenge_completionHandler_

    Authentication challenge for Host: csquared-staging.appspot.com Realm: None AuthMethod: NSURLAuthenticationMethodServerTrust

    Allowing OS to handle authentication request

    Status: 304

    Headers: {u'Cache-Control': u'no-cache', u'Server': u'Google Frontend', u'x-cloud-trace-context': u'49a03e3e67afbced7d428b59b24242ef', u'Date': u'Mon, 27 Nov 2017 09:09:39 GMT', u'alt-svc': u'hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303338; quic=51303337; quic=51303335,quic=":443"; ma=2592000; v="41,39,38,37,35"', u'Content-Type': u'text/html; charset=utf-8'}

    Item is unchanged on the server.

    /tmp/munki_swupd_cache/mirror/apple.sucatalog already exists and is up-to-date.

Downloading available Apple Software Updates...

    softwareupdate cmd: ['/usr/local/munki/ptyexec', '/usr/sbin/softwareupdate', '--verbose', '-d', '-a']

    Finding available software...

ERROR: softwareupdate error: 100

ERROR: Could not download all available Apple updates.

    CheckForSoftwareUpdates result: False

Finishing...

    Getting info on currently installed applications...

    Performing postflight tasks...

    postflight stderr: WARNING:root:facter hostname empty; fetching from sys_config

WARNING:root:Root CA Cert Chain was EMPTY!

WARNING:root:facter hostname empty; fetching from sys_config

Done.

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