Runtime error when upload attachment pdf to online Web Viewer Demo

[Elton Sun]

Hello, when I upload attachment(9k.pdf) to online WebViewer Showcase demo(Silverlight) in IE10, it's will promt IE stopped error!

But it works in Chrome, Could you check this error ?  thanks ~

[Kevin Kuo]

Hello Elton,

The problem is related to a bug with Silverlight itself.

Please take a look at the discussion here for more information and a workaround:

https://groups.google.com/forum/#!searchin/silverdox/crash/silverdox/VfGGN43UDw8/lqU2U7_BdokJ

The workaround is to use the silverlightTextWorkaround option when doing conversions.

The option is available in DocPub, PDFNet SDK, and PWS Cloud API. 

I've converted this one using PWS Cloud web console, with the silverlightTextWorkaroud checked:

https://api.pdftron.com/v2/view/NDhkYWUzMWUtNjE0ZC00ZjBkLWIxODMtZjMyODIwZGIzYmMy