[PDF EPUB] Download Applying Quality Management in Healthcare: A Systems Approach
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Applying Quality Management in Healthcare: A Systems Approach
Synopsis :
Student Resources (click here for access) Instructor Resources: Test bank, PowerPoint slides, teaching tips, web links, and answers to exercises and practice labs in the textbook. Stakeholders at all levels of a healthcare system have a vested interest in improving quality and safety. Managers play instrumental roles in creating and delivering high-quality services but many frontline clinical and administrative staff members are also involved, directly or indirectly, in shaping patient care systems and designing safer, more efficient processes.Applying Quality Management in Healthcare explores the principles of quality management and provides a variety of practical tools for real-world improvement and problem solving. Unlike many healthcare quality management guides, this book focuses on the systems that form the foundation of a high-quality health services organization. Readers learn which management practices are essential to advancing performance goals, making long-lasting
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