Decision on SIG-2026-0381
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MSOM Conference
May 8, 2026, 5:16:09 PM (7 days ago) May 8
to msom-confe...@googlegroups.com
08-May-2026
Re: SIG-2026-0381, "Effect of Ambulance Response Times on Caller No-Shows"
SIG Day Decision: Reject
Dear Author (this is to ensure anonymity):
We received many excellent submissions for the Healthcare Operations Management SIG-Day Conference. Unfortunately, we were unable to accept all of them to be included in the program, and we are sorry to say that your paper was not accepted to the SIG-Day conference.
If you also submitted an extended abstract of your paper to the main MSOM Conference, a decision on that submission will come separately.
Sincerely,
Healthcare Operations;SIG Co-Chairs
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Referee: 1
Please summarize the paper briefly. - Rev: This paper studies how delays in ambulance response to 911 calls affect the tendency of patients to abandon their requests. The research setting is particularly compelling; as the authors note, patient no-shows for ambulance calls have not been widely studied, yet they represent a significant concern for dispatch strategy and fleet management, as abandoned calls result in wasted resources. The study also examines factors that moderate the impact of response delays on no-show rates. Finally, it provides a counterfactual analysis involving effectively unlimited ambulance capacity to estimate an upper bound for potential improvements in patient attendance.
Referee: 2
Please summarize the paper briefly. - Rev: This paper investigates the determinants of caller no-shows, defined as incidents where a patient requests an ambulance but is absent upon the vehicle's arrival.-
Referee: 1
Comments to the Author (old)
(There are no comments.)
Referee: 2
Comments to the Author (old)
(There are no comments.)-
Re: SIG-2026-0381, "Effect of Ambulance Response Times on Caller No-Shows"
SIG Day Decision: Reject
Dear Author (this is to ensure anonymity):
We received many excellent submissions for the Healthcare Operations Management SIG-Day Conference. Unfortunately, we were unable to accept all of them to be included in the program, and we are sorry to say that your paper was not accepted to the SIG-Day conference.
If you also submitted an extended abstract of your paper to the main MSOM Conference, a decision on that submission will come separately.
Sincerely,
Healthcare Operations;SIG Co-Chairs
---------------------
Referee: 1
Please summarize the paper briefly. - Rev: This paper studies how delays in ambulance response to 911 calls affect the tendency of patients to abandon their requests. The research setting is particularly compelling; as the authors note, patient no-shows for ambulance calls have not been widely studied, yet they represent a significant concern for dispatch strategy and fleet management, as abandoned calls result in wasted resources. The study also examines factors that moderate the impact of response delays on no-show rates. Finally, it provides a counterfactual analysis involving effectively unlimited ambulance capacity to estimate an upper bound for potential improvements in patient attendance.
Referee: 2
Please summarize the paper briefly. - Rev: This paper investigates the determinants of caller no-shows, defined as incidents where a patient requests an ambulance but is absent upon the vehicle's arrival.-
Referee: 1
Comments to the Author (old)
(There are no comments.)
Referee: 2
Comments to the Author (old)
(There are no comments.)-
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