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Xena Donovan

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Aug 2, 2024, 9:44:25 AM8/2/24

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Having problems with the mini universal apps for the newest Sony tv series. (AG9)
When i choose a mini driver, the tv switches to the selected source (eg. netflix/amazon video) but the remote is ignoring any further input. Volume control is still working on the tv, but it seams that the driver did not understand that he still needs to control the sony tv as endpoint in the mini driver mode.
I need to switch back to the "sony tv" as source and the remote is working again.
i can debug the driver but the keypress is not visible in the log.

is there anyway to tell the minidriver that he needs so use the tv as a endpoint for the remote controls?

My parents Sony TV from 2021 (Sony 65" X95H 4K) which is heavily integrated with Android has recently developed a fault where it keeps freezing. It happens every few nights. Happens when using the freeview, inbuilt TVNZ or Netflix apps. When that happens the remote doesn't work at all and the screen freezes (initially becomes jerky then freezes) and it can't be turned off , even the power button on the TV doesn't allow it to switch off. The only option is to pull the plug out the back and get it to restart. It started to happen after Sony pushed an android update from 9 to 10. Anyone had this sort of problem? The only thig I can think of to do is factory reset it to see if it continues to happen, and if it does to contact the retailer to get it repaired, but that is a pain to have to reset up everything again .

Stu: There's been a firmware update recently. Things have been pretty unstable since. Micro pauses, lockups, etc. Factory reset didn't fix the micro pauses. Only did the reset a couple of days ago so still to find out if anything has improved.

Thanks, yes that seems to correspond with my experience. I have checked their website and couldn't find any mention of issues, or anyone else experiencing issues. I am wondering the hardware can't handle android 10 or it is just a bug. But the micropauses could indicate a lack of processing power. I had been putting off applying the update, but the TV kept nagging my parents to do the update. I am not sure you can downgrade to an older version either. If android wasn't so integrated into the TV, they could possibly use a Google TV instead, except they use the Freeview app for FTA broadcasts, which you can install on the Sony TV, but not on the Google TV. But when it freezes the remote locks up completely so you can't even change inputs.

I have the same set which also updated recently . I took the opportunity to do a factory reset after updating as I had heard some users complain of issues after update . My set has been running fine after the update and factory reset , its a bit of a pain having to reinstall everything but worth a try .

Just an update, I did a full factory reset and it has had no effect and the screen and remote still freezes up. The interface is also more laggy than it was before the Sony firmware update from android 9 to 10 in December 2023. I suspect the problem is related to Android 10 and the hardware may not be able to cope with it, and I am guessing that reverting back to android 9 might fix this, as this problem occurred immediately after the Sony firmware update. But sony provide no way of reverting back to an old version. I contacted the retailer about 3 weeks ago, and apart from sending all the details they requested, they haven't done anything to resolve it.

The issue is that Sony puts a nag screen on the TV that it needs updating with their new firmware update. So the natural thing s to update it, and if there is ever an issue with the TV they will want the owner to make sure they are running all the latest updates. So in retrospect, updating was a bad idea, but one wouldn't expect this sort of problem from a manufactures update, and if there was a problem, that they would swiftly fix it by releasing an update or patch.