Fwd: Walkins Technical Support Executive @ Tech Mahindra Limited

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Rajendra Navale

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Jan 6, 2014, 5:03:22 AM1/6/14
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Subject: Fwd: Walkins Technical Support Executive @ Tech Mahindra Limited
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Subject: Walkins Technical Support Executive @ Tech Mahindra Limited
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Technical Support Executive @ Tech Mahindra Limited
 


 

  Interview Dates

6, 7, 8, 9, 10 - Jan - 2014
 
 
Experience
0 - 2 Years

 
Specialisation
Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support
 
Location
Pune
 
Qualification
BCA/BCS, B.Sc, B.E./B.Tech, Diploma, Others
 
Key Skills
LAN/ WAN/ Routers/ Switches/ Hubs/ Networks etc.
 
Job Profile
Candidate should be Any Technical Graduate with excellent communication skills in English - both spoken and written & good presentation skills. Good knowledge of Telecom Infrastructure Technologies LAN/ WAN/ Routers/ Switches/ Hubs/ Networks etc.

Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets. Able to fix WAN troubles either by remote diagnostics or by involving relevant technical/non-technical teams

Should be comfortable in taking inbound calls / making outbound calls. Calls may be required to interact with End customers/ Technicians/ Other teams. Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs.

Mandatory:
Should be open to working in shifts (including night shifts) & 24*7 working environment

Skill Set:
Excellent communication skills, both oral and written
Ability to work a flexible schedule
Basic telecom Knowledge
Basic Excel Skills

Walk In Dates: 6th to 10th Jan, 2014
Time: 11:00 am - 4:00 pm

Venue: Tech Mahindra Limited,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room
Phase 3, Hinjewadi, Pune

Contact Person: Shalki Rana
Candidates are required to carry their CV along with a Photo Id Proof

 
 
About Company
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).

Tech Mahindra"s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
 

  Walkin Dates

6, 7, 8, 9, 10 - Jan - 2014

 
 
Walk-in Address
Tech Mahindra Limited, West Wing, Training Block, Basement Area (-1 Floor), RMG Room Phase 3, Hinjewadi, Pune

Email Address


Contact Number
Not Provided


 
Nitin Kadam
Software Engineer,
9096828583

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Thanks & Regards,

Prof.R.N.Navale
Sinhgad Institute of Business Management,
8308845224

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