CallingNet10's customer service number is only helpful if you're already an existing customer, as the company is no longer signing up new customers. When I called, I was told that I could refill my existing phone, purchase phones and accessories or activate my number, or I could ask for technical support.
I opted for purchasing a phone, and I was taken to a representative who couldn't hear a word I said. When I tried to speak to her, she had no connection and quickly told me to call back on another line and hung up on me. I called back, went through the menu again and was connected to a different representative.
This time, I was able to ask my question and asked about purchasing a new phone through Net10. The representative told me that at this time, Net10 was no longer selling phones because Verizon had acquired the company and would be merging with Simple Mobile under the Simple Mobile name. As such, they would continue providing service to existing Net10 customers, but they would not be selling new phones to new customers.
I then asked how I would go about getting a new phone, and she told me that I would have to sign up for an account with Simple Mobile. She said that I could go to Simple Mobile's website and sign up for a new account, and I could get a new phone through them. With nothing else that she could help me with, we opted to end the call.
Upon hanging up, I checked the information she had given me and found it accurate. She had mispronounced the company's name as "Simply Mobile" instead of Simple Mobile, but otherwise, what she said was true and I could not sign up with Net10 or get a new phone as a new customer.
Overall, I thought the experience was helpful the second time I called. I was able to get through to a representative who listened to my questions and provided accurate information, asked if there was anything else she could assist me with and thoroughly explained the situation. Given the merger at the company and how its days are numbered, there really wasn't a lot she could do with the situation otherwise.
Obviously, I can only recommend using this number if you're an existing customer of Net10 wireless, and not for much longer anyway. If you don't already have an account, you'll need to go through Simple Mobile anyway, and Net10 likely isn't going to be around for very long past the writing of this piece. But if you're a current customer, I would recommend using this number for support until Net10 no longer operates.
This is NET 10's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NET 10 agent. This phone number is NET 10's best phone number because 75,630 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to
877-836-2368 include Setup Service, Cancel Service, Device Support, Overcharge on Account, Transfer Service and other customer service issues. The NET 10 call center that you call into has employees from India and is open 24 hours, 7 days according to customers. In total, NET 10 has 1 phone number. It's not always clear what is the best way to talk to NET 10 representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for NET 10. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NET 10. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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First, we want to thank you for being a Prepaidonline.Com customer. We sincerely appreciate your business. For the past 17 years our family owned business has tried to provide the highest level of convenience and customer service along with the lowest possible costs. We appreciate your continued support and if you have any questions or concerns, feel free to email or call us. Information for New Customers All PINs or RTR orders Are Delivered Instantly Via E-mail or by direct top up to your phone once the order has been reviewed and processed. For real time replenishment orders (RTR) by using this website you have confirmed that you entered the correct mobile phone number. You understand that all RTR sales are final as the minutes/airtime cannot be removed nor transferred once loaded to the mobile phone number you have provided.PINs will also be made available online via your secure account order history page. Rates, service information, expiration dates are based on best available information and subject to change without notice. Consult your carrier directly for the most current information.
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Refill pin-code will be posted to your secure pinzoo account. If you'd prefer funds to be added to your Net10 mobile phone automatically, top-up instead. To activate new Net10 service, click here.
What are PINZOO Points? Earn points with every purchase and redeem them towards future purchases. There's no catch. It's simply our way of giving back as you come back :) You will be enrolled in the Pinzoo point system automatically after your first purchase.
The Net10 logo and the Net10 product images are registered trademarks of Net10. PINZOO is in no wayaffiliated with Net10 or any other entity for which a logo or name may be present. PINZOO refers to these logosand or names solely for the purpose of demonstrating the products and or services that it resells.
This minimal fee allows us to recover increased costs associated with selling this product via online delivery. However, you will still accumulate pinzoo points, get discounted pricing and pay NO TAX (except OR).
How do I avoid this fee? This fee will be waived for customers who sign up for pinzoo's Auto-Reorder feature. Please ask your representative for details at
1-888-697-4696, or click on the "Enable Auto-Reorder" button once logged into your account.
Most cell phones in the United States operate on a contract-based plan. This means that you will be obligated to sign up for a one year or two year contract in order to get the least expensive option. The contract-based plan is prepaid so the student will be required to pay X amount a month for their minutes, texts, and data. All plans vary on price, availability, phone compatibility, service area, and options.
Alternatively, some students choose to use a pay as you go plan. The pay as you go plan involves going online or calling a service number in order to purchase a fixed amount of minutes, texts, and data.
Student from Russia: Prepaid plans are always cheaper so if you have a phone in your country, take it with you and purchase a SIM card from T-mobile or other operator. Do not pay more than $70 per month for any plan, the highest that you can pay is for 2-year contract with AT&T when you are having an iPhone.
Student from Korea: Suggest them to try a prepaid card for the first few months:I know that Net10 gives a free phone when they open and buy a monthly card (starting at $25). It can be purchased via online (
www.net10.com) or Walmart.
Student from Ghana: Most countries have the GSM phone with SIM Card option. Bring those phones with you. Simple Mobile(
www.simplemobile.com) has the US virtually covered and it is $40-$60 per month depending on choice of plan. This includes texting internationally and receiving international call with no added cost. It gives you time to transition without tying you into a 2 year contract. In my experience, by far the best way to call home(at least those from Ghana or West Africa is by using a calling card(Ghana DC, Nigeria DC) which can be obtained from most mini marts and gas stations.
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Unlocking your Net10 Wireless phone gives you the freedom to use it on any GSM network worldwide. This can be beneficial if you travel frequently, want to switch carriers, or simply want to use a different SIM card.
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