Omen Hp Motherboard

[Berenice Pretlow]

HPshould design a new motherboard since after replacing the board the problem will happen again in months time max 5 or 6 months if lucky. Or HP should replace customers unit with an different model that is not the omen 16 2023 model or refund all the customers.

HP should really address this issue and recall products if the faults valid. I am currently looking to buy one HP OMEN 16 with 7840hs and 4060 but now really unsure if I should go with HP . Will they ever confirm if all the models share the same motherboard or has it been solved or not

I know hp support is not really good i have this issue since November none of the support are familiar with this issue. But hp china already known about this issue i needed to find out myself what was the problem and found out in January 2 months not able to game on my expensive laptop.

I had the same issue. Bought on October 2023 and random black screen on January 2024. Waiting for the motherboard replacement. But I have to wait until mid of April only I can get it. Very disappointed and frustrated.

Could you tell me if the slight difference in size (4mm) of a standard Micro ATX motherboard will cause problems during installation or not? Are there other motherboard options that are exactly 240 x 240 mm instead of 244mm square?

An Omen 25L Gaming Desktop GT15-0xxx offers plenty of performance options as you can see here: UserBenchmark: HP OMEN by HP 25L Gaming Desktop GT15-0xxx Compatible Components. Meaning, the upgradeability of your Omen shouldn't make upgrading your motherboard a particularly high priority in my honest opinion. Rather, upgrade your graphics card.

Hello NonSequitur777, thank you kindly for your reply. The reason I was considering an upgrade now is to take advantage of the Black Friday sales happening now, and I hoped to use the Omen 25L case as the starting point. But since you recommended getting a new standard Micro ATX case if I wanted to get a new motherboard, I guess that confirms my fear that the Omen 25L case will not fit a standard size 244 x 244 mm motherboard, unless I find a replacement motherboard that is a non-standard 240 mm size.

The new PSU is modular (MSI MPG A1000G) and doesn't come with 4pin cable in the box, although it does have 8pin. I figured I need to connect my 8pin one into 2 x 4pin ones on the motherboard so I got this cable -Detachable-EPS-12V-Motherboard-Adapter/dp/B07VF887KN

The problem is that the split cable I got from Amazon only fits one of the 4 pin connectors. The other one doesn't go in because the side that has a locking hitch doesn't match with what's on the motherboard. In other words, 4 pin connectors on the old PSU and the 4 pin connectors on the new split cable don't match when it comes to their pattern (round vs. square) and where the locking hitch is.

Just purchased a Gigabyte B365 Ultra Durable Intel LGA 1151 mATX Motherboard for my HP Omen 870-224. I had no issues booting the PC without the CPU but once I installed the CPU and fan, it wouldn't boot, just power on for 1 second and turn off. Are the CPU from HP Omens "locked" with the manufacture Motherboard or did I snag a faulty board?

Sadly, you do not have a compatible CPU for your Gigagbyte B365 motherboard. The CPU on the HP Omen is possibly a 7th Gen i5-7400, or any processor compatible with the H170 chipset. The Gigabyte motherboard is only compatible with Coffee Lake (8th and 9th Gen) CPU.

It is very important to understand that even though CPUs from 6th, 7th, 8th and 9th Gen use the same LGA1151 socket, they are not necessarily compatible with a motherboard or chipset! Be sure to check the compatibility between each other before buying a new part.

Hey so HP left me in the dust and won't confirm nor deny if the later AM4 processors like the Ryzen 7 and 9 series will work in my HP Omen 880-010z. If anyone has been successful in upgrading they desktops, please let me know. I understand the Ryzen 9 3000 series are backwards compatible with AM4 B350 motherboards. My HP Omen has a Higos HP motherboard with a Ryzen 7 1700. It can be upgraded to an 1800x, but the a Ryzen 9 is enticing to me. I understand the regular gaming boards with a Ryzen 7 1700 can handle a Ryzen 9. The 1800x is 105 watts I believe and so are the Ryzen 9's that I am looking at. Can anyone confirm that the Bios won't hinder the upgrade? If I try it out to see if it works, will it blow up per say? If it doesn't work I will simply build a new computer from scratch with the new Ryzen 9 unless the Ryzen 9 can be return for a threadripper, given they are close in pricing compared to a Ryzen 7 to a Ryzen 9. I can confirm that my 2080ti upgrade works in my Omen if that says anything. Any help would be awesome. Thanks guys!

So would the Bios update come from HP or would it come from the company that sold me or made the higher end processor? For example if I were to go with the Ryzen 9 as an upgrade in my Higos motherboard in my HP Omen 880-010z, which is masked or manufactured by HP or HP hired a company to do it, will AMD provide the updated Bios or is it HP? Or are you saying that the Ryzen 9's won't fit into the AM4 B350's? If not will the Ryzen 2000x series? But the chart states that the B350's can physically fit the Ryzen 9's. So this is hard to understand.

Is there a way to find out if the Bios will already support the Ryzen 2000 series to the Ryzen 9 series? HP hasn't come out with any recently. Does that chart guarantee that the bios will not need an upgrade? For example, another part of the chart shows that the Ryzen 2000 series should already be compatible. Thanks for answering and for supporting us gamers.

Understood, so Voodoo's legacy is now defunct in my eyes. So that chart for seeing the compatibilities with motherboards and whatnot as upgrades for processors are not representing HP Omens? If so when I buy a Ryzen 9, to see if it does work, I will buy an MSI board then if the upgrade does not work. Thank you.

I use extreme power supplies and right now I have an HX1000i which can start a car on a cold day. That PSU is very expensive but I do not like it when there is not enough current for overclocking etc,

I wish I didn't rush the purchase I made then. I built PC's back when I was 10 and when I hit college I was like oh money. Oh look an HP Omen, successor to Voodoo. Oh wait crap, I had my beer goggles on. I found a Corsair and a Fractal case I want to get. Oh btw, do you know of any sites or communities that program the bios like they would on mods and roms on smartphones? Sounds pretty cool that you have what satisfies you. What games do you play?

Thanks @jayeff, your help much appreciated. I've checked both links for schematics and both are not correct system. What I really need is to identify the chip that got fried. which looks like its marked on the board as "C2503" next to the white battery connector. Unfortunately as it is fried its id number is partly invisible. Any ideas how to identify which chip it is? On a second thought I'm not sure the schematics would help, maybe a boardview? Any ideas how to find the chip number?

The number that you have been given is the HP part number for the motherboard, not the board number and searching online using this part number or the laptop model number gives no results for the schematics.

Here's the maintenance and service guide for the laptop, taken from this webpage. Go to p.36 to view the necessary pre-requiste steps and then the procedure to remove/replace the systemboard. You don't have to remove it but this should be helpful in gaining access to it to find the board number. Apologies if you know how to do this already

Thanks @jayeff, you help much appreciated. I've checked both links for schematics and both are not correct system. What I really need is to identify the chip that got fried. which looks like its marked on the board as "C2503" next to the white battery connector. Unfortunately as it is fried its id number is partly invisible. Any ideas how to identify which chip it is? On a second thought I'm not sure the schematics would help, maybe a boardview? Any ideas how to find the chip number?

A C identification on a circuit board means that it is a capacitor. If it is fried I daresay that an IC component (Q designation - transistor or D designation - diode) nearby might also be faulty as well. Usually capacitors only have 3 digits if they're a smd type component. Post a close up image of just that section of the board.

The schematics would help as they would show what the component connects to which would help in knowing what it did and you could test the components further on in the output circuit path of the transistor to see if they're OK or not.

Components burning out are due to excess current flow, so either the component itself failed which can happen or other components have failed and this altered the circuit characteristics or there is another introduced problem such as water entering or someone checking with the power still connected and not being careful and creating circuit paths that weren't meant to be there in the first place.

Wow, amazing @jayeff, good to know i'm not the only one changing battery and burning a board on a clients dining table :) After reading all the occurences of Apache2223 in Digi-key forum I feel it would be wiser not spend more time and I'll order a replacement board. The only question left unanswered is what caused the chip to burn and is it related to that replacement battery that might burn another board? what do you reckon?

It may depend on whether the component is downstream from the battery or upstream i.e. is its output feeding into the battery so that if there was a problem in the battery this may cause it to burn out or was it on the motherboard so that battery wasn't the culprit.

Replace the component on the board (didn't check as to the cost so don't know if this is worthwhile or not) and insert the old battery if you still have it and check what happens. If OK as far as the component goes, then install the replacement battery and check

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