Free NCLCA Partner Webinar with Thought Leaders in Student Support: How SNHU and SPC Are Transforming Higher Education

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Mark Woolwine

Oct 14, 2021, 3:26:19 PMOct 14

Join us on Wednesday October 27, 2021 1:00PM-2:30 PM EDT

NCLCA Partner Webinar with Thought Leaders in Student Support: How SNHU and SPC Are Transforming Higher Education


At a moment of declining enrollments in higher education, Southern New Hampshire University and St. Petersburg College are doing something extraordinary: they're increasing student engagement and persistence. In this mini-conference, leaders at both institutions will share their insights into why a student-centered approach to academic support leads to increased and barrier-free access to help students persist in their academic pursuits. Event host and mutual partner will also present proven strategies for implementing effective academic support models. There will be a live Q&A at the end.




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Erin Perry Schreier

Director of Academic Support

Southern New Hampshire University


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Matthew Bodie

Executive Director of Libraries and Learning Centers

St. Petersburg College



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M. E. McWilliams

Oct 15, 2021, 5:28:53 PMOct 15

​For those of you who have SI Leaders with a couple of "office hours" weekly in addition to their SI Group. . . 

How are you counting those visits? As part of the SI or something else?  The treatment would not be that of an SI Group. It is far more akin to walk-in assistance, but assessment is complicated if we need to separate the visits between SI and walk-in. 

I appreciate you taking the time to respond!


M.E. mcwilliams  I  Director

Academic Assistance and Resource Center (AARC)

Lumberjack students helping Lumberjack students make their best grades!

Stephen F. Austin State University, Nacogdoches, TX 

The views and opinions expressed in this message are my own and do not necessarily reflect the views and opinions of Stephen F. Austin State University, its Board of Regents, or the State of Texas.

Kristen Thompson

Oct 18, 2021, 10:20:34 AMOct 18
Hi M.E.,

We use TutorTrac (now TracCloud) for all of our attendance records, where we can create different reason codes. We have one reason code named "PASS Session" and one named "PASS Office Hours." We only report on the sessions, not the office hours, in our grade comparison reports. 


You are subscribed to the SINET list as knm...@UAH.EDU.

Problems or questions should be directed to

Kristen Martin Thompson
PASS Coordinator
Student Success Center
The University of Alabama in Huntsville
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