Looks like we're fucked.
Timothy,
These are the damages we found in the apartment upon final inspection. We only charged for what we felt was damage cause by residents.
The amounts that you see are charges that were not paid.
Thank you
From: tcfreita [mailto:tcfr...@syr.edu]
Sent: Friday, June 28, 2013 12:42 PM
To: Campus Hill Syracuse
Subject: Re: Final account statement from Campus Hill Syracuse
___,
Can you read my email and address my inquiries as you said you would. Not all are simply stated in the agreement, like why is my bill I paid last month included in this bill too?
Please provide a name of who I am in conversation with as you represent your company.
Tim
Campus Hill Syracuse <syra...@campushill.com> wrote:
Timothy,
Please read the As-is agreement carefully, you took responsibility for all damage in the apartment.
Thank you
From: Timothy Craig Freitag [mailto:tcfr...@syr.edu]
Sent: Tuesday, June 25, 2013 8:45 PM
To: Campus Hill Syracuse
Subject: RE: Final account statement from Campus Hill Syracuse
Campus Hill,
I have a few questions about the recent damage charges for 118 Clarendon Street. As a resident my junior year, I had no issues with damage charges. This year there have been multiple occasions. Also, having a campus hill rep. in our place at least once a week
WITHOUT our permission was inexcusable. I reported it a few times and nothing changed.
1) Quarterly inspection charges are on the recent statement when they were already paid.
2) The kitchen and bathroom metal doors are still on the quarterly inspection damage charges when we already discussed the issue. One was just placed in the basement and the other was rust from wear and tear. It is not our fault the metal door was placed in
an area of high moisture. These need to be removed.
2) I would like to know the date at which the carpets were last replaced and why they were recently replaced due to "our" damages and not wear and tear. How many years do you normally replace carpet? Also, how can we be fined for carpet cleaning AND replacement?
3) We were informed by a campus hill representative that painting was at no extra fee. If we filled the holes, painting was not an issue because it would have to be done no matter what "at no damage charge". When was the last time the place was painted?
4) The garbage disposal was not clogged. We had no trouble with it when we left. Clogged is different than normal clean-out. It takes two second to do, $40 charge is unfair.
5) Blinds were recently replaced in April after I walked through every room with the campus hill representative and found NO blind needing replaced. The day after, without informing us, they were replaced the following day after the previous day we agreed there
was no problem and he had the "wrong house". How did they get broken again in 1 week? Why change them during the semester and not just once at the end?
I understand we took the place "as is" but that does not mean any upkeep of the apartment is at our cost. Campus Hill is still responsible for upkeep. Every tenant has to do upkeep and renovation/cleaning upon move-out.
Please be understanding, not receiving our deposit back is one thing while fining us more on top of that is another.
Sincerely,
Tim Freitag
From:
syra...@campushill.com [syra...@campushill.com]
Sent: Thursday, June 20, 2013 12:46 PM
To: Timothy Craig Freitag
Subject: Final account statement from Campus Hill Syracuse
Dear Former Campus Hill Resident,
Thank you for making Campus Hill Apartments your home this past year! We hope your move-out process went smoothly. Enclosed you will find a final account statement itemizing your charges.
You have a balance due of $238, please see attached for details and amount.
Payment must be made in full within 30 days to avoid your account going into collections. If you are sent into collections, it will ultimately have a negative impact on your credit rating so please contact the office to make your payment or payment arrangements right away to avoid any problems. If you are not responsive we will have no choice but to send you into collections.
We are happy to address any inquiries you may have, however, all questions/concerns must be in writing and received no later than 15 days from the date of this letter. Please send all inquiries to 1201 Harrison St Office Syracuse, NY 13210 or email to syra...@campushill.com.
Thank you and we wish you the best of luck in your future endeavors,
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Final account statement |
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Freitag, Timothy c |
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118 Clarendon St #1-C |
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Campus Hill Syracuse |
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1201 Harrison St |
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Thank you for choosing a Campus Hill Management community as your home. This is your detaled statement of move out charges. The balance you owe is due within 30 days. If not paid within this time frame, your account will be sent to our collections company and you risk permanent damage to your credit rating. If you have any questions on these charges, please feel free to contact the management office. |
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