Review Email feature

[David Underwood]

Hello everyone,

A little while back we stealthily launched a new feature in the App Store: Review notification emails.

You can now set an email address that will be pinged whenever a new review is posted about your app. These emails have the text of the review, the sentiment (positive, negative, neutral), and the email address of the review so that you can contact them.

To set a review notification address, log into your Partners account and open the edit form for your app. You'll see the 'New Review Notification Email' field near the bottom in Section 3.

If you have an existing app without a review notification address, then we default to using the support email you provide in your listing. However, the field is required for all new apps.

-David Underwood

 Developer Advocate, Shopify

[Bjorn Forsberg]

Hi Dave,

 

Nice new feature, I very much like being able to thank those who review the app (good or bad), and this will certainly make that a lot quicker. However I'm not receiving any notifications as of yet.

 

I've had 2 reviews yesterday for OrderlyPrint and have not received any notification for either. I have checked the email address on the App Store Listing details and it's certainly correct.

 

Anything else I should do to get this working?

 

Many thanks,

Bjorn

[David Underwood]

Hey Bjorn,

We'll take a look to make sure nothing's broken on our end, then get back to you. Thanks!

-David Underwood

 Developer Advocate, Shopify

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