Is shiny App server down - 500 error, May 24th

[john...@operamail.com]

Hello,

 I just got a shinyApps account and I went to sign in with my Google account. I hit a screen where I was asked to give shinyApps access to basic info about my account, so I did. However when I click the "Sign in with Google" button all I get is a screen that says "500: Internal Server Error". Is this some problem on my end, or is the server having issues now?

Thanks

JP

[Tareef Kawaf]

JP, 

Did you continue to see the issue?  I know that we had an issue on Saturday but it was resolved pretty quickly.  

Let us know please.

Tareef

[Gökçen Eraslan]

Hi,

On Monday, May 26, 2014 2:29:29 PM UTC+3, Tareef Kawaf wrote:

JP, 

Did you continue to see the issue?  I know that we had an issue on Saturday but it was resolved pretty quickly.  

Let us know please.

I am experiencing this now. FYI.

Gokcen.

[john...@operamail.com]

Tareef

I just tried again (10:30 am Eastern US, May 26th) and I still have the same issue. 

Thanks for looking in to this,

JP

[Andy Kipp]

Just to close out this out. The problem here was related to John's Google account not having a first or last name configured, which is currently supported by ShinyApps. John configured a first and last name for his account, and was able to login.

-Andy

[loïc DUTRIEUX]

I experienced a similar issue which I suspect was due to the umlaut contained in my first name. Everything worked fine after I created a new google account without the umlaut.

Best regards,
Loïc

[zeny...@gmail.com]

If you set up you app in linux , make sure that you app directory is readable for other users , like chmod 755 and then it may work well.