"Check File Exists" message prevents me from making new files or saving existing ones with new names

[Cougar Brenneman]

I'm currently studying jQuery again, but being far less conceptual and far more hands on. So I needed a file on my server to try things out on.

I used the blank HTML file and typed a few words. My intention was to set it up to use JavaScript once it existed as HTML

No matter what I call it, I get the message "Check File Exists," and it refuses to save.

So I opened the Welcome file that is still there from when I first bought space on the server. It was fine for playing with, until I tried to change the name. Then the same problem occurs. (I was trying to change it to "unwelcome.html, because then no one for sure would accidentally happen upon my experiments.)

I'm writing this now, because I tried to use the ShiftEdit help chat that appears on the troubleshooting page. But in the middle of the night, no one's there.

So what do I do when the message "Check File Exists" prevents me both from saving a new file or saving an older file with a new name?

Cougar

[Adam Jimenez]

Hi,

Can you rename the file in another program like filezilla?

If you'd like me to investigate please share the site with me in shiftedit: ad...@shiftcreate.com

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Best regards,

Adam Jimenez