Is ticket API down or was there a recent change?

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CSM TV

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Sep 22, 2021, 4:21:32 PM9/22/21
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My scheduled jobs that calls the API 'tickets' started failing today at 2:45pm central.  Is there an ongoing issue, or did something change that is now causing my requests to encounter 500 error? 

Eugene Tolmachev

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Sep 22, 2021, 4:22:43 PM9/22/21
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hi

we are working on this
will fix asap

Eugene
От: sherpad...@googlegroups.com <sherpad...@googlegroups.com> от имени CSM TV <csmtvw...@gmail.com>
Отправлено: 22 сентября 2021 г. 23:21
Кому: SherpaDesk API <sherpad...@googlegroups.com>
Тема: Is ticket API down or was there a recent change?
 
My scheduled jobs that calls the API 'tickets' started failing today at 2:45pm central.  Is there an ongoing issue, or did something change that is now causing my requests to encounter 500 error? 

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Eugene Tolmachev

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Sep 22, 2021, 4:34:19 PM9/22/21
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fixed

please try now
От: sherpad...@googlegroups.com <sherpad...@googlegroups.com> от имени Eugene Tolmachev <eug...@micajah.com>
Отправлено: 22 сентября 2021 г. 23:22
Кому: CSM TV <csmtvw...@gmail.com>; SherpaDesk API <sherpad...@googlegroups.com>
Тема: RE: Is ticket API down or was there a recent change?
 

CSM TV

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Sep 22, 2021, 4:35:59 PM9/22/21
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Yes....looks good.  Thanks for quick response!

Eugene

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Oct 29, 2021, 2:41:16 PM10/29/21
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all works fine

среда, 22 сентября 2021 г. в 23:21:32 UTC+3, CSM TV:
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