We been troubleshooting the hardware problem on the virtual host that affected the services on SRA_Stage and SRA_TEMP on Tuesday and the recommendation from the software provider (VMWARE) is to disable a USB controller on the host.
We plan to bring the host down on Saturday at 4pm (pacific time) for about 15 minutes to allow us to disable the USB controller.
I am sorry for the inconvenience, but we have to schedule this maintenance so the machine would be more reliable in the future.
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