From:
Dieterich, Cristy (DPH) <cristy.d...@sfdph.org>
Date: Tuesday, March 17, 2026 at 10:57 AM
To:
Subject: Fw: County of Contra Costa Job - Program and Projects Coordinator
We are currently seeking to fill two (2) Program and Projects Coordinator vacancies within the Employment and Human Services Department; however, the eligible list established from this recruitment
may also be used to fill other county-wide vacancies as they arise.
We are looking for someone who:
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Has demonstrated experience in program and project management, including supervising staff or overseeing initiatives that involve monitoring performance, ensuring compliance, and implementing quality assurance and improvement
practices.
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Has the ability to analyze quantitative and qualitative data to inform program development, planning, and training.
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Is skilled in building and maintaining effective relationships with diverse stakeholders, including internal staff, external partners, and community organizations, to ensure successful collaboration.
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Has experience in providing technical assistance or supporting capacity-building efforts to strengthen program outcomes and organizational practices.
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Takes initiative to identify and address program or project challenges, proactively resolving issues and mitigating risks to achieve goals.
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Communicates effectively both orally and in writing, including presentations, reports, meeting facilitation, and training delivery.
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Is detail-oriented, follows through on tasks until completion, and effectively monitors and tracks progress toward objectives.
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Is open to exploring innovative practices and engaging with communities to inform policies and programs that support service improvement and equity.
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Thrives in both independent and team-oriented work environments, effectively coordinating across multiple teams or stakeholders to deliver results.
What you will typically be responsible for:
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Monitoring contract compliance, service quality, and tracking performance outcomes of service providers.
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Assisting with the development of reports, quality assurance processes, and customized plans for capacity-building, such as trainings and technical assistance.
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Coordinating and collaborating with internal and external partners to enhance service delivery.
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Assisting in the development and revision of administrative policies, protocols, and procedures impacting service providers or collaborative partnerships.
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Conducting program assessments and site visits to ensure alignment with program goals and fidelity.
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Monitoring and reporting on service performance using data systems and software platforms.
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Maintaining ongoing communication with internal staff, external service providers, and key stakeholders.
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Representing the department at partner events, meetings, and community engagements.
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Providing administrative support and staffing assistance for advisory or collaborative groups as needed.
Experience: Five (5) years of full-time (or its equivalent) experience in program or project management with
operational responsibility for timeline, budget and scope; which must have included one (1) year of lead or supervisory experience.