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Julia Kozub
Some apps make it difficult to cancel your account, in the hopes that people will get so frustrated with the process that they end up keeping their subscription. Luckily, Netflix isn't one of these apps.
If you don't see the option to cancel your account here, it means that you signed up for Netflix through a third-party. You should see some information that tells you who's running your Netflix account.
+play lets you discover, purchase and manage your digital subscriptions in one place. You get a complete view of subscriptions you have, what you're paying for and other available services.
You can:
Most +play subscriptions are available to Fios customers.
View eligibility information and find out how to subscribe to services that aren't available through +play by visiting our +play FAQs for Fios customers page.
If you're a Fios Home Internet or Fios TV customer and see a service listed in the Shop page, then the subscription is available for purchase.
These SVOD (Streaming Video on Demand services) are not available for purchase through +play:
To purchase one of these services you must go through your Fios set top box or your Fios My Plan overview page.
You can view a complete list of available subscriptions on our +play content provider page.
Your privacy is important to us. When you subscribe to services using +play you will have an opportunity to review and agree to Verizon's Privacy Policy. This policy describes our privacy practices, the information that we collect, how that information may be used and shared and the choices you have about certain uses of information.
When you subscribe to a content provider's service through +play , you should also review those parties' terms and privacy policy to understand how they use, collect and share your data.
Unfortunately, on occasion, Verizon and a content provider elect to not continue to provide subscriptions for sale in +play. If you are a current subscriber to one such content provider, you will receive an email with important information about the termination of your subscription. No action is required on your part, as your subscription will be automatically terminated before the scheduled renewal date.
If you wish to retain your subscription, you may resubscribe directly through the content provider at any time via their website. You may wish to wait until the end of your +play billing cycle to avoid being double-billed. Refunds are not issued for partial months. In most cases, your existing profile and settings with that content provider will remain active.
You can visit the +play home page any time and browse services and deals.
Sign in to your My Verizon account using your mobile number, User ID, or One Verizon ID to use the Shop, Discover, Manage and Notifications tabs to add subscriptions or manage subscriptions you already have.
My Verizon Account Owners and Account Managers can purchase subscriptions and access special promotional offers through +play. Learn how to add a +play subscription.
Your subscription period begins from the time of purchase on +play and after creating an account and with the content provider and activating the subscription there.
You're charged at time of activation of the subscription.
If you don't activate your subscription within the activation window (30 days), the subscription is automatically canceled.
Currently you can't pause a subscription through +play. However, you can unsubscribe from a service then resubscribe when you're ready.
You can resubscribe to inactive subscriptions in your Manage tab, according to the provider's terms.
You can unsubscribe from a subscription in +play. Learn how to unsubscribe.
If you subscribe to a service through +play but didn't activate the service with the content provider, you won't be charged. If you don't activate a newly-ordered service for 30 days, +play cancels your order automatically.
Important: Cancel any recurring services at least 2 days before the applicable bill cycle ends. Otherwise, you'll be charged for the next full bill cycle.
Learn more about billing cycles for +play subscriptions.
Canceling a subscription that you purchased in +play also de-activates the account with the content provider. The only exception is for Bundles and Buy One Get One (BOGO) promotions that include Netflix. In most cases, when your account is deactivated, your account information will be preserved with the content provider.
Terms of Use for each service are set by the +play content partner. Find cancellation details on the content partner's app or website.
If you cancel your Verizon mobile and/or home accounts you can continue to use +play and manage your subscriptions through the My Verizon website. Your +play subscriptions will continue, but you may no longer be eligible for the perks and promotions that were available with your Verizon account.
Important:
Right now, digital subscriptions you have through your Verizon mobile or home account (e.g., Disney Bundle included with select Verizon Unlimited plans) are managed separately from subscriptions you add through +play. That means you can't manage their payments or subscriptions through +play.
However, you may be able to view certain mobile plan perks within +play.
Most existing subscriptions can't be moved to +play. However your existing Max subscription that's billed directly by Max can be moved to +play so you can manage your billing through +play. For certain offers, you can link an existing Netflix account to a Netflix promotion on +play when you activate the promotion. We will provide instructions to migrate the billing of your Netflix account to +play during activation of the eligible offer.
To add subscriptions in +play other than Max, you must cancel the existing subscription and resubscribe through +play:
Your account will automatically be transferred from Max to Verizon +play. You'll be billed by Verizon to the payment method you chose. Billing from Max will stop at the end of the current billing period.
If your existing Max subscription is billed by a third party (e.g., Apple, Verizon Fios, etc.) - You must cancel your Max subscription and resubscribe through +play:
Important: Contact Max for any refund inquiries in the event you're double billed.
Note: If you are a Fios Home Internet or Fios TV customer, you will need to manage your Max subscription through your Fios My Plan Digital flow.
Once you are subscribed to an NBA service, you may not see other available subscriptions from your Manage page in +play. To see all available subscriptions and make a change to your service, you will need to first cancel your current subscription.
If you purchased a subscription or have one that comes with your mobile phone, 5G Home, LTE Home or Fios Home Internet service, it will be billed to your mobile or Fios bill and will follow the respective billing cycle.
No. You will not be charged unless you activate the subscription on the service provider's website or app by setting up an account. If you don't activate a newly-ordered service for 30 days, +play cancels your order automatically.
For just $10/month with eligible mobile phone or home internet plans, you get $15/month in credit to redeem in +play on eligible content subscriptions, You can get the +play Monthly Credit perk for each phone line with an eligible phone plan and each account with an eligible home internet plan.
Offer subject to credit approval. This offer is available through this advertisement and may not be accessible elsewhere. Other offers may be available. For complete pricing and other details, please see the Terms and Conditions.
This offer is valid for approved applicants. Any bonus associated with this offer may only be earned once. You may not be eligible for this offer if you currently have or previously had an account with us in this program. In addition, you may not be eligible for this offer if, at any time during our relationship with you, we have cause, as determined by us in our sole discretion, to suspect that the account is being obtained or will be used for abusive activity or rewards manipulation (such as, but not limited to, obtaining or using the account to maximize rewards earned in a manner that is not consistent with typical consumer activity and/or multiple credit card account applications/openings). Please see the About This Offer section of the Terms and Conditions for important information.
Conditions and limitations apply. Please refer to the Introductory Bonus Offer section within the Terms and Conditions for additional information about this introductory offer. Please refer to the Reward Rules within the Terms and Conditions for additional information about the rewards program. Visit the Microsoft Eligible Purchases section of this page for the most up-to-date detail on eligible products, stores and services.
Game Pass Ultimate is owned and operated by Microsoft. Valid for new Xbox Game Pass members in the 50 United States only. See FAQs for more details. Unless cancelled, the Game Pass Ultimate subscription continues automatically at the regular monthly price when the promotional period ends. Code must be redeemed by the expiration date provided when you receive the code. Limit 1 per Microsoft account. Subject to the Microsoft Services Agreement, Game Pass terms and system requirements at xbox.com/subscriptionterms. If gifting your Game Pass Ultimate code to a friend, the same offer terms apply.
For primary cardmember only. To be eligible to print, gamertag must only contain alphanumeric characters and/or spaces; no special characters allowed. Gamertag must comply with the Microsoft Service Agreement and Xbox Community Standards: -US/legal/community-standards; if gamertag violates these standards, Barclays reserves the right to issue or reissue your card without a printed gamertag. If you change your gamertag after having it printed on your Xbox Mastercard, a replacement card will not be automatically reissued.
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