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Julia Kozub

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Aug 2, 2024, 2:50:16 AM8/2/24

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Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Anyways I solved it. Apparently the info in "About Firefox" is wrong because it's saying that I have the most up-to-date version, and that is incorrect. I googled "Firefox 78" and it turns out that there's a newer version of Firefox available for my Mac, so I downloaded it from the Firefox website. In Firefox 78, Netflix is working and plays video just fine for me.

Seems like this situation could be improved though because Firefox shouldn't be saying that you have the most up-to-date version when you don't, especially when Firefox's support article on "How to update Firefox" tells users to trust the "About Firefox" section and go there to check for new updates. I'd strongly recommend the team look into fixing it so that it tells users "you have Firefox 77 and Firefox 78 is available."

HOWEVER, Firefox shouldn't be saying that you have the most up-to-date version when you don't, especially when Firefox's support article on "How to update Firefox" tells users to trust the "About Firefox" section and go there to check for new updates. I'd strongly recommend the team look into fixing it so that it tells users "you have Firefox 77 and Firefox 78 is available."

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.

I'm trying to figure out how to keep Spotify playing in the background when I open another app that wants access to my phone's audio.

Specifically, when I view a video on twitter or YouTube in the Edge or Chrome browsers, Spotify stops, and the audio for the video clip takes over as the only audio being outputted. This is especially frustrating when it's a site that autoplays (and sometimes ads will be the culprit).

Is there a setting somewhere (either Android, or Spotify, or browser) that would help me?

There is currently no way to give the Spotify app priority over all other sounds on you Android phone. Music should not stop if you go over a video with it's sound set to Mute on the various social media apps, but if those apps play videos with sound automatically, then you'll hear those videos and the music from the Spotify app will be paused.

There are different devices with different personalization settings out there so there is no one for all fix to this. You'd need to go and set us user preferences for each of those social media apps you use so that they don't play sound automatically. Muting notifications can also help on some devices.

Currently Spotify doesn't have administrator audio access, so the OS gives priority to whatever is in the foreground that requests multimedia access. This is because sometimes a video is not truly muted, it still initiates the audio codec and reserves it for itself.

Because of this we cannot provide a timeframe for a fix, but will make sure to pass on this information to our developers to keep working on the app's optimization. In the meantime please make sure to keep your app up to date so you don't miss any important fixes or features.

If the user did not tell Spotify to stop, it should NOT stop, under absolutely ANY circumstances. It is doing something the user did not tell it to and that is a major issue. End of.

It makes it a non-starter to choose to use Spotify while doing anything else on the phone (harming their end too). You have to keep a better player around that does not have this monumental use-stopper of a problem, and use that instead of Spotify, just because of this "behaviour".

Just while posting this, my music (I am using Spotify for a specific playlist today) has stopped 5 times because I had to go to Slack and WhatsApp for stuff. This is stuff that isn't even using audio, to boot. Inexcusable. I wonder if Apple or Tidal have the same problem, because GoneMad with my own files sure doesn't.

If the app pauses without an audio playing from another source, we'd suggest you restart the device and then log out and log back in again. It's also important that all the necessary permissions for the app are enabled. In case you're using any battery optimization or power saving apps, you can deactivate them for Spotify.

As @Billy-J mentioned it's a good idea to give these steps a go and submit your idea. That way other users can support it. Rest assured that the higher the number of votes an idea gets, the more likely it is for it to be implemented.

The desktop Spotify app, does/should that stop when Windows plays another sound? No. Why should it? Why is Android any Different? It is a multi-use computer, you are using it, you told it to play music, there's a stop button if you want it to stop.

There are also already many requests posted for this fix. They don't get nearly enough support to hit the threshold because Spotify seems to think this board is way more active than it is and nobody actually looks at those things.

Thanks but that's just not true. Other players have an option to ignore audiofocus requests and will play through, no matter what. As they should by default anyway. Separate options for calls and other requests, too.

Please relay this to whomever it concerns.

You are right.. i was listening to spotify but they always stop playing the music whenever facebook video plays (when i scroll) and of course that's annoying. Imagine you want to hear music while scrolling social media but instead spotify just like stopping and playing continously, of course that's annoying right?

If you have a 4K monitor or, better yet, a 4K TV, then it only makes sense that you'll want to know how to watch Netflix in 4K. Unfortunately, there are a ton of issues that can get between you and a decent resolution during your next movie or show viewing session. Here are the most common (and even a few rare) problems we're seeing with Netflix resolution issues and how to fix them.

Here are the most common problems you'll encounter and fixes to try. For more details, keep reading as we examine each one in detail:* Make sure you have a plan that supports a higher resolution. Basic plans only support 720p.* Make sure your TV/monitor and any connecting cables support 4K (or better) resolution.* If you're using Chrome, your Netflix experience will be capped at 4K. Try the browsers and fixes we recommend below for better quality.* You'll need an internet download speed of 10Mbps, minimum.* Some ISPs throttle Netflix speeds, causing issues in possible playback quality.* During peak hours, picture quality is known to suffer. Try watching again later.

Low: Streaming at this level will use about 0.3GB per hour. Streaming in low quality will force the content to play at standard definition. This is the best option for those with poor connections or those who are streaming with data limits.

High: Streaming in high quality opens you up to HD and 4K UHD streams with the Premium plan, but that also means your data usage could vary quite a bit. Depending on your network, you could be using 3GB per hour for basic 720p streaming or up to 7GB per hour for 4K Ultra HD streaming.

Auto: As the name implies, this will let your streaming quality fluctuate with your current internet speeds and network connection to provide the most stable streaming experience, as well as playback at the highest quality that your plan allows. With that stability, however, comes a greater likelihood of drops in quality.