Lost all v4 saved collections (sessions)

[GX]

I was using session buddy v4 and after closing chrome and opening it again I suddenly got the "session buddy has been updated" and then I lost all my previously saved collections...

Is there a way to get them back (not the v3 ones... but the ones after the update)?
And if so where are they located?

And I know this might sound like a lot but please add a prompt or feature for automatic backups.

Thanks in advance.

[Session Buddy Support]

When extension data gets deleted or corrupted, this manifests as a "Session buddy has been updated" message when it restarts even though there was no update, so this is likely not related to SB updating (also, the last update was on April 4).

The question remains why extension data was cleared in your case. There are some external factors that extensions cannot protect against that could cause this. If you're willing to share some info about your setup, we'd like to help you identify the cause so you might be able to avoid this in the future. You can respond directly to sup...@sessionbuddy.com if you'd like.

- what browser and version are you using?

- did the error occur during or after a browser update?

- are you running or did you run any sort of "cleaner" or "tuneup" tools? (eg, CCleaner, Avast Cleanup)

- did you run Windows Restore recently?

- in the Session Buddy console, what is the reported "local storage usage" when SB first loads?

- in the browser dev tools Application tab, expand IndexedDB on the left, then click nxsCollections. What is the information on the right? (copy/paste or screenshot). You can open dev tools via Chrome menu > More tools > Developer tools while SB tab is open and focused.

- are there any errors reported in the console? (if this happens again, immediately check the Session Buddy console for errors)

> feature for automatic backups

We are planning to introduce a cloud backup/sync feature that will, among other benefits, protect against loss of data due to local factors.

Thanks,

Hans

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