Failed to load layer

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Zholdosh

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Sep 18, 2024, 8:37:43 AM9/18/24
to Sepal Users

Dear Sepal Team,

I am facing three issues related to using the Sepal platform.

  1. Layer Loading Error: The system constantly displays the following error: Failed to load layer. Earth Engine: ImageCollection.load: ImageCollection asset 'projects/planet-nicfi/assets/basemaps/americas' not found (does not exist or caller does not have access). Please help me resolve this issue.

  2. Planet Subscription: Since NICFI does not cover my country, I subscribed to Planet and now have an API key. However, I do not know how to link my account to the system. I tried to order images through the PlanetLab mosaics order module but could not find a tab to specify the area of interest.

  3. Collect Earth Issue: In the Collect Earth application, I figured out where to insert the API key, but I still see nothing appear in the browser. I would appreciate any assistance and recommendations for resolving these issues.

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