Seagate 5 Year Warranty Hard Drive

[Prometeo Archuleta]

Ifyour supplier only has a 30 day return policy which they rigorously enforce then you wonder about the quality of their stock and whether you should do business with them. Use Seagtools SeaTools Support Seagate US to check out the hard drive. As suggested above check the warranty of the drive Warranty & Replacements Support Seagate US . I am not sure about the law in the USA but if you bought the hard drive on a credit card or similar then since the transaction was with them then they may be liable to reimburse you.

Seagate conditions are here: Seagate Return Policy Support Seagate US You need a RMA for the process to flow smoothly. It may take awhile and if you are desperate perhaps you should source another hard drive in the interim.

The HD was only 10 months old but when looking for a replacement I considered a Western Digital until I read the terrible Amazon reviews. I bought another Seagate, hoping my experience with my first one was a fluke.

The single biggest reason for a hard drive failure is a power failure - mostly when the power goes on/off quickly several times, and the drive is in a read/write cycle. Using a battery backup system (UPS) will help some, but failures still happen.

Currently I have around 130 hard drives spinning in the house - and in the last 8 years, I have experienced a total of 7 hard drive failures. On the servers (where 6 of the 7 drives failed), they were in a RAID setup, and had backups done, so no data was lost. On the one computer, I had backups, so minimal data loss occured.

On my two tablo DVRs - no drive failures in the last 4 years. They are on a UPS and are external drives (to reduce heat and reliance on the AC adapter for the Tablo - they have their own power supply).

It is not an error. It's along the lines of 3.2 hours each day for 2 years. Which is not a crazy number for an average person's home computer systems. Recognize yourself as an above average user of computers, you know not only what RAID is, but unRAID as well. Believe me very few who know RAID, know unRAID.

To me, all this is moot, the drive has a 2 year warranty. In the last 6 months I had 6 1.5TB Seagate 7200 RPM drives, and a couple 2 TB Seagate drives which were nearing their warranty expiration. Of these drives 6 of them in total had high re-allocated sectors near or above 100. For each of these I requested an RMA, and received a replacement drive. Some of the Power On hours were very high, in the 20,000-28,000 hour area and not once did they balk at this. I wouldn't worry about this one bit.

The point is that I, and probably others, would worry about it. Yes, there's a two year warranty, but the fact is that they specify a two year warranty constrained by a ridiculously low power on hours figure, bearing in mind that they also promote (in the first document quoted) the drives as suitable for home servers and NAS devices, which are typically powered 24/7. It simply does not make sense. I would generally prefer to buy drives and other parts where I know for sure what I am getting.

I agree, I had bought the first drive on the basis of their "Best-fit applications" list and that it had a 2 year warranty, it was when I was considering buying a second that I looked further (I wanted to check the power requirements) and saw the odd 2400 hour issue and this has made me stop to consider what to do.

I'm sure I could read the fine print on my things I buy on a daily basis that would make me ponder this. If we were talking about a drive manufacturer that sells 1000 drives a month, and get's 10 RMA's a month, then I would worry about this. With as many drives as Seagate sells, there is no easy/feasible way for them to check every drive upon receipt, and approve/deny the warranty according to power on hours.

I have this model seagate ST4000DM000-2AE166 4000.7, it has been on for 54,202 hours and its just now throwing a caution, I have had the Drive since 2015. it has 5 reallocated sectors, 99 uncorrectable sectors, and 99 pending sectors.. S.M.A.R.T says drive status is ok, I have begun transferring important stuff off of it, and im going to replace it with A WD Red NAS drive, or a Seagate Iron Wolf Nas Drive same capacity.. I only use it for storage anyway

Five years ago, who could have imagined that an iPod music player the size of a deck of cards could hold 40 Gigabytes of data? Years ago, they used to help us fathom the vastness of digital storage capacity by saying how many bibles could fit onto the head of a pin. Now they can wow us by saying an iPod will hold 8,000 songs, or virtually every CD and LP you ever owned.

It's a long time since 8-inch floppy drives were the industry standard for desktops. Five years from now, data storage appliances might hold hundreds or perhaps even thousands of Gigabytes of data in a pocket-sized form factor. Disk farms might hold Terabytes or Petabytes or whatever is a byte followed by dozens of zeros. What today is cutting edge technology may not be worth replacing in a few year's time. It's not like automobiles, where people really do expire their warranties on mileage alone, and people really do hold onto their vehicles long after the loan is paid off. In the computer business, three years is old.

Last week, Seagate Technology LLC announced a lengthening of the duration of the warranties for its non-OEM internal disk drives from three years to five. In the announcement, Seagate said the "world's most reliable hard drives now feature industry's best warranty protection," which echoes some of the slogans one might typically find in a passenger car advertisement.

Two questions come to mind. First, is this a bold and brilliant marketing move likely to increase Seagate's sales as customers begin to equate longer warranties with higher reliability, a la Hyundai or Chrysler? And second, will it have much impact on the company's actual costs if one assumes that relatively few customers will actually want to hold onto their drives that long and possibly make a claim in years four or five?

Internal disk drives are typically out of sight, save perhaps for an occasionally blinking light on the front panel of the computer. But internal disk failures can be catastrophic events if data is lost. Especially in the distribution channels through which Seagate is making these five-year warranties available, buyers know the value of reliability and the cost of failures. Individual users may not know the difference, but resellers, systems integrators and distributors who actually decide what to put in the box know the value of a disk drive warranted to last five years.

Joe Cousins, Seagate's senior director of global channel marketing, cited two reasons for the warranty lengthening: recent reliability increases and customer demand. "We've been investing in R&D, Six Sigma, and overall operational excellence for a long time now," he told Warranty Week. "And that's what's enabled us to offer a five-year warranty. We think we have the lowest AFR [Annualized Failure Rate] in the industry as a result. One way to express that is how we warrant our products."

Besides increased reliability, he said this also is something that customers expressed an interest in getting. "We're pretty active in going out and talking to our customers, making sure that we're offering the right types of programs to make them successful," Cousins said. "We formally go out at least once a year, and get in front of our target market segment and ask them what's important to them in choosing a disk drive supplier. And this one was high on the list."

3a8082e126