Walk-In : Software Support Engineers @ Ahmedabad
(Freshers / Experienced) Walk-In : Software Support Engineers @ Ahmedabad - BCA/BCom/BE/B.Tech/MCA
Please read Candidate Requirements & Job Description before appearing for interview.
Job Position : Software Support Engineer
Functional Area : Application Support, Maintenance
Walk-In Location : Ahmedabad, Gujarat
Job Location : Ahmedabad, Gujarat
Job Timings : Monday to Saturday, 11.00 AM to 8.00 PM
Desired Qualification : BCom/BCA/B.Tech/BE- (Computers), MCA
Desired Experience : 0 to 2 Years
Candidate Requirements :
• Should be open to work beyond office timing (occasionally) but should be ready for providing support to client 24*7.
• Should have excellent communication skills in English Written and Verbal.
•
Should have excellent troubleshooting skills and know how to use remote
assitance tools like TeamViewer, CrossLoop, Join.Me, GoToMeeting, MS
Remote Desktop etc.
• Ability to use the infrastructure systems for phone, chat, and email support
• Proficient language skill in US English.
•
Candidate may have to work on different technologies like windows
application, drivers, php or mobile application as and when required,
thus Candidate should be open to technologies and should be willing to
work on different programming languages/technologies like web, windows
and mobile .( No Programming / coding skills required, just need to use
those technologies for testing and troubleshooting )
Job Description :
• Troubleshooting for technical issues related to Application/Software.
• No programming / coding skill required. Yes should know SQL Statments
Communication Skills (Verbal and Written) :
• Clarity of Speech
• No heavy accent
• Rate of speech adaptable to customer conversation
• Proper English Grammar
• Pronunciation
• Spelling
• Punctuation
• Excellent vocabulary and use of common phrasing
• Attentive listening
Technical Skills :
• Familiar with MS Operating Systems
• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
• Should have good knowledge of SQL Queries ( Joins, Group By , Order By etc….)
• Demonstrated ability to properly diagnose and resolve.
Personal Skills/Expectations :
• Exhibits high degree of professionalism
• Proactive ownership of responsibilities
• Promotes continuous improvement
• Strict adherence to business policies
• Ability to multitask
• Demonstrated attentive listening
• Demonstrated confidence when presented with difficult situations
• Ability to adapt conversation to skill level of customer
• Demonstrated customer service skills
Please Carry (mandatory) :
• Updated Resume Copy
• Last 3 Salary Slip
• Photo ID proof
Walk-In Date :
On 01 Oct 2013 to 04 Oct 2013 11.30 AM to 6 PM,
On 05 Oct 2013 (Saturday) : 9.30 AM to 12.30 PM.
Please read Candidate Requirements & Job Description before appearing for interview.
Walk-In Venue :
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad - 380061
Gujarat
Contact Person : Rajendra Dewani
(No phone calls please)