Req - Ahmedabad CodeSchema Solutions

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Oct 1, 2013, 7:24:08 AM10/1/13
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Walk-In : Software Support Engineers @ Ahmedabad

(Freshers / Experienced) Walk-In : Software Support Engineers @ Ahmedabad - BCA/BCom/BE/B.Tech/MCA
Please read Candidate Requirements & Job Description before appearing for interview.

Job Position : Software Support Engineer

Functional Area : Application Support, Maintenance

Walk-In Location : Ahmedabad, Gujarat

Job Location : Ahmedabad, Gujarat

Job Timings : Monday to Saturday, 11.00 AM to 8.00 PM

Desired Qualification : BCom/BCA/B.Tech/BE- (Computers), MCA

Desired Experience : 0 to 2 Years

Candidate Requirements :
• Should be open to work beyond office timing (occasionally) but should be ready for providing support to client 24*7.
• Should have excellent communication skills in English Written and Verbal.
• Should have excellent troubleshooting skills and know how to use remote assitance tools like TeamViewer, CrossLoop, Join.Me, GoToMeeting, MS Remote Desktop etc.
• Ability to use the infrastructure systems for phone, chat, and email support
• Proficient language skill in US English.
• Candidate may have to work on different technologies like windows application, drivers, php or mobile application as and when required, thus Candidate should be open to technologies and should be willing to work on different programming languages/technologies like web, windows and mobile .( No Programming / coding skills required,  just need to use those technologies for testing and troubleshooting )

Job Description :
• Troubleshooting for technical issues related to Application/Software.
• No programming / coding skill required. Yes should know SQL Statments

Communication Skills (Verbal and Written) :
• Clarity of Speech
• No heavy accent
• Rate of speech adaptable to customer conversation
• Proper English Grammar
• Pronunciation
• Spelling
• Punctuation
• Excellent vocabulary and use of common phrasing
• Attentive listening

Technical Skills :
• Familiar with MS Operating Systems
• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
• Should have good knowledge of SQL Queries ( Joins, Group By , Order By etc….)
• Demonstrated ability to properly diagnose and resolve.

Personal Skills/Expectations :
• Exhibits high degree of professionalism
• Proactive ownership of responsibilities
• Promotes continuous improvement
• Strict adherence to business policies
• Ability to multitask
• Demonstrated attentive listening
• Demonstrated confidence when presented with difficult situations
• Ability to adapt conversation to skill level of customer
• Demonstrated customer service skills

Please Carry (mandatory) :
• Updated Resume Copy
• Last 3 Salary Slip
• Photo ID proof


Walk-In Date :
On 01 Oct 2013 to 04 Oct 2013  11.30 AM to 6 PM,
On 05 Oct 2013 (Saturday) :  9.30 AM to 12.30 PM.
 
Please read Candidate Requirements & Job Description before appearing for interview.
Walk-In Venue :
CodeSchema Solutions,
Office No. 315,
3rd Floor, Kalasagar Shopping Hub (Office Zone),
Opp. Sai Baba Temple, Nr. Satadhar Cross Road,
Ahmedabad - 380061
Gujarat


Contact Person : Rajendra Dewani
(No phone calls please)
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